Multi-Unit Restaurant Leader — Guest Experience & Growth

Dunkin' | The Falcons Group; Columbus (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Schedule Flexibility

Paid Time Off

Bonuses

Healthcare

Discounts

Training & Development Opportunities

Tuition Assistance (Through SNHU)

Community Involvement Opportunities

FUN

Job summary

Dunkin/Baskin in Columbus, GA is seeking a seasoned Multi-Unit Manager to lead multiple stores, ensure exceptional guest experiences, and drive profitability. You will oversee daily operations, coach teams, and implement strategic initiatives to maintain brand standards and franchisee expectations.

We offer a competitive base salary plus an attractive bonus plan, with emphasis on people leadership, teamwork and delivering AWESOME guest moments every day.

Qualifications

• Fluent in English required.
• Strong math and financial management skills.
• Experience in restaurant, retail, or supervisory roles preferred.
• Must be at least 18 years old and have a high school diploma or equivalent.

Responsibilities

• Hire, train and develop team members and communicate expectations.
• Plan, monitor, appraise and review staff performance; provide coaching and feedback.
• Create a guest-first culture and ensure guest service goals are met across shifts.
• Control costs and execute in-store promotions to drive profitability and sales.

Skills

Fluent in English

Financial management

Restaurant/retail supervision

People leadership

Education

High School diploma or equivalent

Job description

Dunkin/Baskin in Columbus, GA is seeking a seasoned Multi-Unit Manager to lead multiple stores, ensure exceptional guest experiences, and drive profitability. You will oversee daily operations, coach teams, and implement strategic initiatives to maintain brand standards and franchisee expectations.

We offer a competitive base salary plus an attractive bonus plan, with emphasis on people leadership, teamwork and delivering AWESOME guest moments every day.