Multi-Unit Leader

Sonic Drive-In; Florissant (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading quick service restaurant chain seeks a Multi-Unit Leader to oversee operations across multiple locations. Responsibilities include managing staff, maintaining quality service, and ensuring operational efficiency. Ideal candidates have significant management experience and are skilled in leadership and problem-solving. This role offers competitive pay and flexible hours.

Qualifications

• Minimum three years of restaurant management experience, preferably in QSR.
• Experience in multi-unit supervision preferred.
• Knowledge of recruiting, labor laws, and health regulations.

Responsibilities

• Manage operations of multiple SONIC drive-ins.
• Train and support General Managers and employees.
• Ensure compliance with operational standards and service quality.

Skills

Leadership

Communication

Problem Solving

Basic Accounting

Multitasking

Education

High school diploma or equivalent

Advanced studies preferred

Job description

SONIC Multi-Unit Leader Job Description

SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours, and a cool uniform.

As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. Your responsibilities include training and supporting employees to ensure quality food in a clean, safe, and efficient environment, providing guests with an enjoyable experience. Key duties include:

1. Managing, training, and coaching General Managers and employees, including conducting management orientation.
2. Ensuring all service aspects meet operational standards by directing and assigning employees.
3. Overseeing employees and management across multiple drive-ins, performing duties in various stations based on volume, to ensure standards of food preparation, appearance, and service.
4. Monitoring compliance with employee handbook policies and practices, taking appropriate action on issues and violations.
5. Reviewing work schedules to maintain proper staffing and service levels.
6. Controlling costs related to food, labor, and inventory, and taking corrective actions as needed.
7. Monitoring vendor performance and taking corrective actions when necessary.
8. Auditing employment and payroll records.
9. Focusing on guest needs, responding to escalated requests and complaints professionally.
10. Recruiting, interviewing, and hiring management team members to ensure proper staffing.
11. Approving employee and management compensation within guidelines.
12. Preparing operational reports and developing action plans for financial or sales challenges.
13. Developing and executing regional marketing plans.

Additional Requirements

• High school diploma or equivalent required; advanced studies preferred.
• Minimum three years of restaurant management experience, preferably in QSR.
• Experience in multi-unit supervision is preferred.
• Ability to work at least 5 days a week, including nights, weekends, and holidays.
• Knowledge of recruiting, labor laws, and health regulations.
• Leadership, communication, basic accounting, and computer skills.
• Ability to work independently, multitask, and solve problems effectively.
• Adherence to appearance, uniform, and hygiene standards.

All that’s missing is you! Apply today! Sonic and its franchise owners are Equal Opportunity Employers.