Multi-Unit Leader

Sonic Drive-In; Duncanville (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Sonic Drive-In is seeking a Multi-Unit Leader to oversee operations across multiple locations. This role involves training staff, ensuring quality service, planning operational reports, and managing employee relations. Applicants should have a high school diploma, relevant management experience, and strong leadership skills. Join us and help create a fun and efficient dining experience!

Benefits

Flexible hours

Great pay

Cool uniform

Qualifications

• Minimum three years of restaurant management experience, preferably in QSR.
• Multi-unit supervision experience is a plus.
• Knowledge of recruiting, labor laws, health and sanitation regulations.

Responsibilities

• Manage operations of multiple drive-ins and train General Managers.
• Ensure quality food delivery and operational standards.
• Address employee issues and manage compliance with policies.

Skills

Leadership

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Preferred studies in business or restaurant management

Job description

Sonic Multi-Unit Leader Job Description

SONIC is about having fun while working and gaining a sense of accomplishment. You will work with fantastic people, receive great pay, flexible hours, and a cool uniform.

As a Sonic Multi-Unit Leader, you will manage the operations of all General Managers and employees across multiple SONIC drive-ins. Your responsibilities include training and supporting staff to ensure the delivery of quality food in a clean, safe, and efficient environment, providing guests with an enjoyable experience. Key duties include:

1. Managing, training, and coaching General Managers and staff, including conducting management orientation.
2. Assigning employees to ensure service standards are met.
3. Overseeing employees across multiple drive-ins and managing duties in various stations based on volume, ensuring operational standards for food preparation, presentation, and service.
4. Ensuring compliance with employee handbook policies and practices.
5. Addressing employee issues and policy violations promptly, reporting to supervisors.
6. Reviewing work schedules to ensure proper staffing.
7. Monitoring cost control procedures and taking corrective actions as needed.
8. Auditing employment and payroll records.
9. Focusing on guest needs and responding to escalated guest requests and complaints.
10. Recruiting, interviewing, and hiring management team members.
11. Approving compensation within company guidelines.
12. Preparing operational reports and developing action plans for financial or sales issues.
13. Implementing regional marketing plans.

Additional requirements include a high school diploma or equivalent, with preferred studies in business or restaurant management, and a minimum of three years of restaurant management experience, preferably in QSR. Multi-unit supervision experience is a plus. The role requires working at least five days a week, including nights, weekends, and holidays. Candidates should have knowledge of recruiting, labor laws, health and sanitation regulations, leadership skills, communication skills, basic accounting, and computer skills. The ability to work independently, multitask, and resolve problems effectively is essential.

Join us in creating a groovy Sonic Drive-In experience! Apply today!

Sonic and its franchise owners are Equal Opportunity Employers.