Multi-Unit Leader

Sonic Drive-In; Burkburnett (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Join Sonic Drive-In as a Multi-Unit Leader, overseeing operations across multiple drive-ins. You will manage General Managers and staff to uphold service standards, operational efficiency, and guest satisfaction. This role requires strong leadership skills and 3+ years of experience in restaurant management, preferably in a QSR environment.

Qualifications

• 3 years of restaurant management experience in QSR preferred.
• Strong leadership and communication skills required.
• Knowledge of recruiting, labor laws, and health regulations.

Responsibilities

• Manage and train General Managers and staff across multiple locations.
• Ensure compliance with company policies and standards.
• Monitor costs and maintain guest satisfaction.

Skills

Leadership

Communication

Problem Solving

Education

High school diploma or equivalent

Advanced studies preferred

Job description

McCans Sonic Group Multi-Unit Leader

McCans Sonic Group offers a fun work environment with great pay, flexible hours, and a cool uniform. As a Multi-Unit Leader, you will manage operations across multiple SONIC drive-ins, overseeing General Managers and staff to ensure quality food, cleanliness, safety, and guest satisfaction.

1. Manage, train, and coach General Managers and staff; conduct management orientation.
2. Assign employees to ensure service standards are met.
3. Oversee employee performance in various stations during shifts, ensuring standards for food quality, appearance, and service are maintained.
4. Ensure compliance with employee handbook, policies, and practices.
5. Address employee issues and report violations promptly.
6. Review staffing schedules to maintain proper service levels.
7. Monitor and control costs related to food, labor, and inventory; take corrective actions as needed.
8. Audit employment and payroll records.
9. Prioritize guest needs and respond to escalated guest requests and complaints.
10. Recruit, interview, and hire management staff; approve compensation within guidelines.
11. Prepare operational reports and develop action plans for financial or sales issues.
12. Develop and implement regional marketing plans.

Additional Requirements

• High school diploma or equivalent; advanced studies preferred.
• Minimum 3 years restaurant management experience, preferably in QSR.
• Experience in multi-unit supervision preferred.
• Willing to work at least 5 days a week, including nights, weekends, and holidays.
• Knowledge of recruiting, labor laws, and health regulations.
• Strong leadership, communication, and computer skills.
• Ability to work independently, multi-task, and solve problems effectively.
• Adhere to appearance, uniform, and hygiene standards.

Join us and be part of the Sonic Drive-In experience! Apply today!

Sonic and its franchise owners are Equal Opportunity Employers.