Multi-Unit Coaching & Operations Leader

Domino's; Franklin (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Domino's is seeking a senior level operations leader to coach GMs, AMs and crews across multiple stores. You will plan coaching objectives before each visit, deliver targeted feedback, and guide development tracks for store leadership.

You will oversee operational excellence, perform annual appraisals, and coordinate field resources to address gaps. This role drives market development and ties strong performance to growth opportunities.

Qualifications

• Minimum 3 years multi-unit experience in restaurant/retail.
• Experience conducting coaching and mentoring with store leaders.
• Proven ability to identify operational gaps and develop action plans.

Responsibilities

• Plan on‑the‑job coaching objectives before each store visit using store planning tool.
• Provide on‑the‑job coaching of key operations and management skills to GMs, AMs and crew.
• Conduct Annual Performance Appraisals.
• Provide actionable feedback.
• Develop professional development and career mentoring for GMs and AMs.
• Review and analyze store performance to drive operational excellence.
• Coordinate with field support resources for issue resolution.
• Drive local market development through partnerships and community outreach.

Skills

Coaching

Feedback

Leadership

Market development

Education

Bachelor's Degree preferred

Job description

Domino's is seeking a senior level operations leader to coach GMs, AMs and crews across multiple stores. You will plan coaching objectives before each visit, deliver targeted feedback, and guide development tracks for store leadership.

You will oversee operational excellence, perform annual appraisals, and coordinate field resources to address gaps. This role drives market development and ties strong performance to growth opportunities.