Multi-Unit Café General Manager — Growth & Benefits

Tropical Holdings Illinois, LLC; Kenosha (WI); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Work-life balance

Clean environment

Career growth opportunities

Back-office support

SERVE benefits package

Job summary

Tropical Holdings Illinois, LLC is seeking an experienced General Manager for Tropical Smoothie Cafe in Kenosha, Wisconsin. You will lead daily operations, develop talent, and drive profitability while delivering an exceptional guest experience.

As a key leader, you will manage a team of 15–25, monitor budgets, ensure health and safety standards, and uphold brand standards. A competitive salary and growth opportunities accompany a strong, supportive back-office team.

Qualifications

• 2+ years of restaurant management or supervisory experience.
• Strong leadership, communication, and problem-solving skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Valid driver's license and authorization to work in the U.S.

Responsibilities

• Lead, coach, and inspire a team of 15-25 employees.
• Conduct ongoing training, development, and performance evaluations.
• Ensure strong communication and a positive team culture.
• Oversee daily cafe operations to ensure consistent, high-quality execution.
• Maintain exceptional guest service standards and resolve concerns promptly.
• Ensure adherence to brand standards and safety/health compliance.
• Manage budgets, control labor and food costs, and drive profitability.
• Analyze performance metrics and implement improvement strategies.
• Achieve or exceed internal audit and health inspection standards.
• Oversee ordering, inventory levels, and vendor relationships.
• Ensure proper food handling, storage, and product rotation.

Skills

Leadership

Communication

Problem-solving

Flexible schedule

Driver's license

Job description

Tropical Holdings Illinois, LLC is seeking an experienced General Manager for Tropical Smoothie Cafe in Kenosha, Wisconsin. You will lead daily operations, develop talent, and drive profitability while delivering an exceptional guest experience.

As a key leader, you will manage a team of 15–25, monitor budgets, ensure health and safety standards, and uphold brand standards. A competitive salary and growth opportunities accompany a strong, supportive back-office team.