Multi-Unit Branch Operations Leader

Adrianne's Housekeeping, Inc.; Redmond (WA); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Performance bonus

PTO: 3 weeks plus holidays

Health benefits: ICHRA, Dental, Vision

401(k) with company match

Company vehicle provided for business use

Personal mileage allowance

Job summary

A growing residential cleaning company seeks an experienced operations manager to streamline its multi-branch operations in the Seattle area. This role entails overseeing daily service quality, implementing training programs, and managing staff across branches. Candidates should have extensive experience in field operations and a proven track record in leading teams. Attractive compensation package includes a base salary between $100,000 and $115,000 per year plus benefits. This is not a remote role, and in-person presence is essential.

Qualifications

• 5+ years leading field or service operations.
• Experience managing managers and frontline teams.
• Demonstrated ownership of people, process, and results.
• Comfort operating with incomplete systems.
• Authorized to work in the United States.

Responsibilities

• Oversee daily service quality and staffing.
• Develop training programs for all staff levels.
• Ensure scheduling accuracy and execution.
• Establish operational KPIs and report weekly.
• Lead recruitment and management of operational staff.

Skills

Field operations management

Team leadership

Decision-making

Service quality management

Training program development

KPI reporting

Job description

A growing residential cleaning company seeks an experienced operations manager to streamline its multi-branch operations in the Seattle area. This role entails overseeing daily service quality, implementing training programs, and managing staff across branches. Candidates should have extensive experience in field operations and a proven track record in leading teams. Attractive compensation package includes a base salary between $100,000 and $115,000 per year plus benefits. This is not a remote role, and in-person presence is essential.