Multi Tenant Sales Representative, Hawaii

Spectrum; Mililani Town (HI); Presencial; USD 33.000 - 100.000; Jornada completa

Descripción de la vacante

Spectrum is hiring a driven sales representative to sell Spectrum Internet, TV, Mobile and Voice services to residents in assigned non-bulk MDUs. You will door-to-door, at lobby events, and build relationships with property managers to grow penetration.

You must be comfortable outside in all weather, drive your own vehicle, meet monthly quotas, complete paperwork accurately, and provide excellent customer service.

Formación

• Knowledge of cold call sales skills, persuasion, and clear communication skills.
• Ability to travel to assigned territories using a reliable personal vehicle.
• Ability to work outside for extended periods in any season.
• Familiarity with computer operating systems, consumer and commercial devices, and software applications.
• Valid driver's license with a satisfactory driving record.

Responsabilidades

• Build relationships with property managers and customers.
• Meet monthly sales goals and increase sales volume and penetration.
• Solicit residential customers door-to-door and at lobby events.
• Generate incremental revenue by adding services.
• Respond to customer problems per policy and ensure resolution.
• Attend sales meetings and training programs.
• Complete paperwork for sales activities according to guidelines.
• Collect funds and provide receipts per company policies.

Conocimientos

Cold call sales

Persuasion

Clear communication

Travel to territory

Outdoor work

Device familiarity

Educación

High School Diploma

Herramientas

PDAs

Smartphones

Routers

Modems

Converters

Wireless devices

Descripción del empleo

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

JOB SUMMARY

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicits residential customers through door-to door solicitation, lobby events and by building/maintaining strong relationships with property management
• Generates incremental revenue from existing customers by adding new/additional services
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
• Attends and actively contributes to sales meetings and training programs
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to Company policies and guidelines

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Valid driver's license with a satisfactory driving record within Company required standards

Required Education

• High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

• Experience in sales or customer service - 1+

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Related Work Experience and Number of Years

• 2+ years sales or relevant work experience

WORKING CONDITIONS

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off

PHYSICAL AND MENTAL REQUIREMENTS

Physical Requirements

• Walking door to door for extensive periods through local communities

Mental Requirements

• Ability to complete documentation accurately
• Ability to build mutually beneficial relationships with all management at assigned properties
• Ability to communicate orally and in writing in clear and straightforward manner
• Ability to maintain confidentiality
• Ability to deal with the public in a professional manner
• Ability to maintain high level of self-motivation
• Ability to maintain favorable relations with subscribers, vendors and employees within the service area
• Ability to prioritize and organize effectively
• Ability to use personal computer and software applications

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $65,000.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.