Multi-Site Veterinary Hospital Manager

NVA

Dublin (CA)

Hybrid

USD 85,000 - 95,000

Full time

37 hours ago
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Benefits offered by this job

Annual bonus
Medical, dental, and vision insurance
401(k) with company match
Competitive PTO
Continuing education opportunities
Mental health resources
NVA employee benefits

Job summary

National Veterinary Associates (NVA) seeks a Multi-Site Hospital Manager to lead Parkway Veterinary Hospital and Pleasanton Veterinary Hospital in California's East Bay. You will oversee operations, drive financial performance, and develop two teams, partnering closely with veterinary leadership to maintain high-quality care.

You’ll manage staffing, budgeting, and daily workflows across both sites, traveling regularly between Dublin and Pleasanton to align strategies and performance.

Qualifications

  • 3–5+ years of management experience, preferably in veterinary medicine or service environments.
  • Experience leading and developing teams, including hiring, training, and performance management.
  • Strong operational and financial acumen with budgeting and P&L management.
  • Ability to delegate, create accountability, and manage competing priorities.
  • Excellent communication and relationship-building skills.
  • Willingness and ability to travel between Dublin and Pleasanton locations.
  • Previous veterinary/multi-site management experience preferred.

Responsibilities

  • Lead and develop teams across both hospitals.
  • Oversee day-to-day operations and budgeting for two sites.
  • Monitor P&L and identify opportunities to improve revenue and costs.
  • Ensure compliance with policies, regulations, and safety standards.
  • Foster collaborative hospital cultures and exceptional client care.

Skills

Leadership
People management
Operations management
Budgeting & P&L
Communication
Change leadership
Travel between two sites

Job description

Parkway Veterinary Hospital & Pleasanton Veterinary Hospital

Are you an experienced veterinary leader ready to take the next step in your career? National Veterinary Associates (NVA) is seeking a Multi-Site Hospital Manager to lead two established practices in California's East Bay: Parkway Veterinary Hospital and Pleasanton Veterinary Hospital.

This is a unique opportunity for a strong people and operations leader to make an impact across two established hospitals while partnering closely with each practice’s veterinary leadership. You’ll provide dedicated leadership and operational support to each hospital, developing strong teams, driving financial and operational performance, and supporting the individual culture and needs of each practice.

What You’ll Do

As Multi-Site Hospital Manager, you’ll partner with the Managing Veterinarians and hospital leadership at both locations to oversee day-to-day operations and build engaged, high-performing teams.

Leadership & Team Development
  • Lead, coach, and develop team members across both hospitals.
  • Partner with Managing Veterinarians on staffing, hiring, onboarding, training, performance management, and retention.
  • Set clear expectations, provide timely feedback, and hold teams accountable while recognizing strong performance.
  • Build strong relationships with doctors and support teams through regular check-ins, meetings, and one-on-ones.
  • Foster positive, collaborative hospital cultures focused on engagement, communication, and exceptional patient care.
  • Identify and share best practices across both locations.
Hospital Operations
  • Oversee daily hospital operations and help ensure efficient workflows across both practices.
  • Develop and maintain hospital schedules while managing labor to budget.
  • Support implementation and adherence to hospital policies and regulatory requirements, including OSHA and controlled-substance compliance.
  • Partner with hospital teams to identify opportunities to improve processes, efficiency, and the client experience.
  • Ensure hospital facilities, systems, equipment, and operational needs are appropriately supported.
  • Partner with veterinary leadership to develop strategies to achieve hospital budget and growth goals.
  • Monitor P&L performance and identify opportunities to improve revenue, labor management, inventory, and operating expenses.
  • Support annual planning and budgeting for both hospitals.
  • Oversee payroll, accounts receivable, inventory controls, and other key financial processes.
  • Develop action plans when needed to keep each hospital on track toward its goals.
Client Experience & Growth
  • Champion an exceptional client experience across both hospitals.
  • Support teams in resolving client concerns and escalations.
  • Identify opportunities to strengthen client relationships and increase visits through local marketing and community engagement.
  • Maintain an understanding of the local veterinary market, competition, and community needs.
What We’re Looking For

We’re looking for an experienced leader who can balance the needs of two hospitals while building strong relationships with doctors and team members.

Our ideal candidate has:

  • 3–5+ years of management experience, preferably within veterinary medicine, healthcare, or a service-based environment.
  • Experience leading and developing teams, including hiring, training, coaching, and performance management.
  • Strong operational and financial acumen, including experience with budgeting and P&L management.
  • The ability to delegate effectively, create accountability, and manage competing priorities.
  • Excellent communication and relationship-building skills.
  • A collaborative leadership style and the ability to influence teams through change.
  • The ability to maintain confidentiality and handle sensitive employee and business matters with professionalism.
  • Willingness and ability to regularly travel between our Dublin and Pleasanton locations.
  • Previous veterinary and/or multi-site management experience is strongly preferred.

Salary: $85,000–$95,000 annually, based on experience and qualifications.

In addition to base salary, we offer:

  • Annual bonus opportunity at both locations
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Competitive PTO
  • Continuing education opportunities
  • Mental health and wellness resources
  • Additional NVA employee benefits and resources

If you’re a collaborative, people-focused leader who enjoys developing teams, improving operations, and making an impact, we’d love to hear from you. Join us and help lead two established East Bay veterinary teams into their next chapter of growth.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose

Give pets and the people who love them more quality years together

Mission

Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values

Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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