Multi-Site Studio Sales Specialist (Syracuse/Rochester, NY)

Chapter Aesthetic Studio; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO

Parental leave

Employee discounts

Job summary

Chapter Aesthetic Studio is seeking a driven Studio Sales Specialist to drive sales, deliver exceptional guest experiences, and support operations across multiple NY studios. This role emphasizes energy, consistency, and the ability to engage new guests while traveling between locations.

The position offers a full-time schedule with no overnights, competitive base pay plus eligibility for monthly incentive pay, and comprehensive benefits.

Qualifications

• Minimum 2 years of experience in sales, guest service, retail, or hospitality.
• Natural closer's instinct; comfortable educating guests and driving purchase decisions.
• Leadership experience a plus; may fill in for Studio Managers as needed.
• Enthusiasm for a multi-site role; flexible and ready to travel regularly within assigned markets.

Responsibilities

• Drive the sale: Educate guests on services, retail products, and memberships to grow rebooking and retention.
• Travel to studios across your region to provide sales, guest service, and operational support wherever it's needed most.
• Own the front of house: Step into key guest-facing roles as needed.
• Keep operations humming: Support daily studio operations including scheduling, guest flow, inventory, and retail activities.
• Deliver the Chapter standard: Consistent, high-quality guest experiences aligned with brand standards.

Skills

Sales

Guest service

Retail

Hospitality

Communication

Travel willingness

Job description

Sell confidence. Anywhere we need you.

Chapter Aesthetic Studio is looking for a driven, guest-focused Studio Sales Specialist to bring energy, consistency, and results to studios across the NY region. If you love the thrill of a sale, connect fast with new people, and want variety built right into your workday, this multi-site role was made for you.

Job Type: Full-Time

Salary: $60K+ depending on sales experience plus eligibility for monthly incentive pay

Location: Multi-site supporting multiple Chapter Aesthetic Studio locations (Tonawanda, Orchard Park, Pittsford, Cicero, Fayetteville, New Hartford)

Why This Role Is Different

• Built-in variety. New studios, new guests, new opportunities to sharpen your pitch — every week looks different.
• Real earning potential. Competitive base pay plus eligibility for incentive pay tied to your results.
• Predictable schedule. No overnights, no holiday shifts — your time off is actually off.
• Paid onboarding. Hands-on training and ongoing professional development, fully paid.
• Travel made easy. Mileage reimbursement and travel support between studio locations.
• More rooms, more mentors. Exposure to multiple studios and leadership teams accelerates your growth.
• Full benefits. Medical, dental, vision, 401(k) with company match, PTO, and parental leave for eligible employees.
• Perks that feel good. Employee discounts on services and retail products.
• A culture that has your back. Collaborative, mission-driven teams focused on consistency, care, and results.

What You'll Do

• Drive the sale. Educate guests on services, retail products, and memberships to grow rebooking and retention.
• Travel to studios across your region to provide sales, guest service, and operational support wherever it's needed most.
• Own the front of house. Step into key guest-facing roles — Guest Service, Studio Support, Manager support — as needed.
• Keep operations humming. Support daily studio operations including scheduling, guest flow, inventory, and retail activities.
• Deliver the Chapter standard. Consistent, high-quality guest experiences aligned with brand standards, studio after studio.
• Keep every studio guest-ready. Maintain cleanliness, organization, and operational readiness.
• Partner on performance. Work with studio and regional leadership to hit guest satisfaction, rebooking, and revenue goals.

What You Bring

• Minimum 2 years of experience in sales, guest service, retail, or hospitality
• A natural closer's instinct — comfortable educating guests and driving purchase decisions
• Leadership experience a plus, as you may fill in for Studio Managers as needed
• Enthusiasm for a multi-site role — flexible and ready to travel regularly within assigned markets
• Personable, professional, and confident communicator
• Highly organized with strong attention to detail
• Comfortable using scheduling software, EMR systems, and digital communication tools
• Self-motivated, adaptable, and energized by fast-paced environments
• Proud to represent a mission-driven brand focused on exceptional service

About Chapter Aesthetic Studio

Chapter Aesthetic Studio is a premier aesthetic care provider where personalized beauty meets operational excellence. As part of TAG – The Aspen Group, we’re redefining the aesthetic experience — making confidence more accessible, care more consistent, and service more impactful across every location we serve.

TAG – The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic Studio, and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.

TAG–The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Chapter, is part of TAG-The Aspen Group's family of healthcare brands.