Multi-Site Sr. Property Manager, Multifamily

Institute of Real Estate Management; Stamford (CT); On-site; USD 75,000 - 115,000; Full time

Job summary

An established industry player in real estate management is seeking a Multi-Site Senior Property Manager to oversee a portfolio of multifamily properties. This role involves ensuring operational excellence, enhancing customer satisfaction, and driving revenue through innovative marketing strategies. The ideal candidate will possess extensive experience in multifamily property management, strong leadership skills, and a keen understanding of budget management. Join a dynamic team where your contributions will directly impact the success of multiple communities and foster a positive living environment for residents. If you are passionate about real estate and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• 10+ years of multifamily property management experience required.
• Experience managing multiple sites and overseeing staff.

Responsibilities

• Oversee operations of 5 multifamily properties ensuring smooth running.
• Develop and lead a high-performing team for optimal engagement.

Skills

Multifamily Property Management

Customer Service

Team Leadership

Budget Management

Marketing Strategies

Conflict Resolution

Education

Bachelor’s Degree

Tools

Yardi

Microsoft Office

Job description

Job Title

Multi-Site Sr. Property Manager, Multifamily (https://careers.cushmanwakefield.com/)

Job Description Summary

The Senior Property Manager (multi-site) oversees an assigned portfolio of 5 multifamily properties in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as serve as a single point of contact for the client.

Job Description

ESSENTIAL JOB DUTIES:

1. Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
2. Customer service - Providing superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.
3. People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, to maximize engagement and minimize turnover.
4. Marketing - Driving revenues through understanding of competition and developing creative marketing programs.
5. Leading by example - Instilling and modeling the mission to be the best national management company.
6. Supervise day-to-day operations of the on-site team, ensuring policy adherence.
7. Maintain effective on-site staff through interviewing, hiring, and termination processes.
8. Maintain a positive living environment via conflict resolution and follow-up.
9. Manage community budget and finances.
10. Collaborate with leasing staff to meet leasing/marketing goals.
11. Maintain positive relations with community vendors.
12. Coordinate special projects as assigned.
13. Perform any other duties as required or assigned.

COMPETENCIES:

• Ability to travel regularly to multiple property sites and offsite locations for meetings.
• Detail-oriented with the ability to focus amidst interruptions.
• Experience in supervising staff and managing budgets.
• Maintains confidentiality of business information.
• Proficient in Yardi or similar property management software.
• Oversee entire staff within the portfolio.

REQUIRED EDUCATION:

• Bachelor’s Degree.

REQUIRED EXPERIENCE:

• 10+ years of multifamily property management experience.
• 5+ years managing multiple sites.
• Experience with Yardi software.

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

• CPM, RPA, or CSM designation or in process.
• Real estate license.
• Strong finance and building operations knowledge.
• Ability to analyze, prioritize, and delegate tasks.
• Experience in lease and contract negotiations.
• Advanced Microsoft Office skills.

WORK ENVIRONMENT:

Professional office setting, with travel between properties under varying weather conditions.

PHYSICAL DEMANDS:

Standing, walking, climbing stairs/ladders, and occasional lifting up to 20 pounds. Travel up to 60% of the time.

OTHER DUTIES:

Additional duties may be assigned as needed.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under ADA, contact 1-888-365-5406.