Multi-Site Multifamily Operations Manager

Birge & Held; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Generous paid time off (PTO) policy

Volunteer Paid Time Off

Monthly commission opportunities

Wellness program

401(k) plan with employer contributions

Job summary

A community-focused property management company in Indianapolis seeks a Multi-Site Operations Manager to oversee daily operations of multiple apartment communities. This role requires strong leadership and customer service skills to enhance resident satisfaction while ensuring compliance with company policies. Ideal candidates should have management experience in the multifamily or hospitality sector and be proficient in property management software. Enjoy a generous PTO policy and support for professional development in this dynamic environment.

Qualifications

• Minimum 3 years of management experience leading a team.
• Minimum 2 years of customer service experience in multi-family or hospitality industry, preferred.
• Experience in property financial analysis and understanding financial reports.

Responsibilities

• Oversee day-to-day operations of multiple apartment communities.
• Manage onsite team, optimizing resident satisfaction.
• Ensure properties meet excellent standards for curb appeal.

Skills

Customer service

Interpersonal skills

Communication skills

Leadership

Proactive mindset

Education

High school diploma or equivalent

Tools

Property management software (e.g., Onesite, Yardi)

Microsoft Office suite

Customer relationship management tools

Job description

A community-focused property management company in Indianapolis seeks a Multi-Site Operations Manager to oversee daily operations of multiple apartment communities. This role requires strong leadership and customer service skills to enhance resident satisfaction while ensuring compliance with company policies. Ideal candidates should have management experience in the multifamily or hospitality sector and be proficient in property management software. Enjoy a generous PTO policy and support for professional development in this dynamic environment.