Multi-Site Mental Health Clinic Operations Leader

Health Haven; West Palm Beach (FL); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical Plans

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Professional Development

Job summary

Health Haven in Florida seeks a hands-on Clinic Operations Manager to oversee daily performance, patient experience and growth across outpatient mental-health clinics. The role balances operational efficiency with compassionate care, and requires close collaboration with providers, staff and leadership.

You will lead scheduling, documentation, revenue-cycle activities, and community referrals while maintaining high standards of patient dignity and privacy.

Qualifications

• Experience managing multi-site clinic operations and staff.
• Strong understanding of scheduling, patient access, and documentation workflows.
• Familiarity with revenue-cycle processes and payer requirements.

Responsibilities

• Oversee daily operations across multiple Health Haven locations with consistent workflows.
• Monitor patient experience, scheduling, registrations and appointments.
• Lead provider engagement and performance improvement initiatives.
• Drive revenue-cycle performance and accurate documentation.
• Develop and enforce standard operating procedures and dashboards.
• Collaborate with leadership on growth initiatives and community referrals.

Skills

Operations management

Staff supervision

Revenue-cycle management

Provider relations

Patient experience

Scheduling optimization

HIPAA compliance

Data dashboards

Project management

Communication

Education

Bachelor's degree in healthcare administration

Tools

EHR systems

Medical billing software

Dashboard software

Job description

Health Haven in Florida seeks a hands-on Clinic Operations Manager to oversee daily performance, patient experience and growth across outpatient mental-health clinics. The role balances operational efficiency with compassionate care, and requires close collaboration with providers, staff and leadership.

You will lead scheduling, documentation, revenue-cycle activities, and community referrals while maintaining high standards of patient dignity and privacy.