Multi-Site Maintenance Supervisor

Indigo Real Estate Services; Honolulu (HI); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Medical Flex-spend Account

Life Insurance

401(k) Retirement Savings Plan with EM

Vacation Time

Sick & Safe Leave

Paid Holidays

Numerous employee resource programs

Job summary

Indigo Real Estate is seeking a Multi-site Maintenance Supervisor to oversee maintenance for Senior Residence at Iwilei and Queen Emma Apartments in Honolulu. The role is full-time, with responsibilities including coordinating work requests, inspecting units, managing contracts and vendors, and providing on-call emergency response.

The ideal candidate has 3–5 years in property maintenance, a high school diploma (BA preferred), and strong communication, leadership, and organizational skills.

Qualifications

• Minimum 3–5 years of experience in property maintenance.
• High school diploma or equivalent; BA preferred.
• Excellent verbal and written communication skills.
• Ability to exercise quick and accurate judgment and maintain confidentiality.
• Strong customer service and conflict-resolution abilities.
• Ability to prioritize multiple requests with urgency.

Responsibilities

• Supervise maintenance of the property's physical condition and appearance.
• Coordinate and manage maintenance operations including curb appeal and turnover schedules.
• Ensure service requests are completed daily.
• Generate and manage on-call emergency maintenance schedules.
• Lead Punch List for vacated units and ensure move-in readiness.
• Obtain bids and negotiate with vendors and contractors.
• Manage contracts and warranties; perform timely repairs.
• Provide ongoing training and leadership to maintenance staff.
• Experience in high-rise or mid-rise apartments preferred.

Skills

Customer service

Leadership

Multitasking

Communication

Conflict resolution

Prioritization

Driver's license

Education

High school diploma or equivalent

BA preferred

Tools

Yardi

Job description

At Indigo Real Estate, we attribute much of our properties' successes to the strengths of our team members and we are seeking a Multi-site Maintenance Supervisor who is enthusiastic about customer service and driven to succeed. This position is full time and split between Senior Residence at Iwilei and Queen Emma Apartments.

Job Description

We are looking for a highly organized, energetic, initiative-taker who enjoys a fast-paced work environment and takes ownership in all aspects of their work. The successful candidate will possess outstanding customer service, multitasking, critical thinking skills, and the ability to react with appropriate levels of discretion and urgency to situations or events that require quick response and effective communication. They will also demonstrate a keen sense of initiative, a collaborative work style, and a strong work ethic, taking pride in cleanliness, efficiency, and accurate record-keeping and documentation. Physical aspects of the job include heavy lifting, carrying, transportation, and manipulation of maintenance equipment and appliances, standing/walking for extended periods, bending, kneeling, stooping, climbing, and balancing. This position requires some weekend and holiday work and the ability to be "on-call" for emergencies.

Objectives of this Role

• Supervise all maintenance of the physical condition and appearance of the property (grounds, internal, exterior).
• Organizing, coordinating, and managing the overall maintenance operations including curb appeal, timely work request service, quality turnover/make-ready schedule, and cost-effective inventory control and ordering for the property.
• Assure all service requests are completed, daily.
• Generate and manage an effective on-call schedule. Able to perform effective emergency (after hours) maintenance, as required.
• Assist and lead Punch List for vacated units, ensuring the units are move-in ready according to company /ownership standard, re-inspect vacant or punch list units after make-ready have been completed to determine the quality of work performed.
• Obtain bids and negotiate prices as necessary with vendors and contractors.
• Manage and maintain all contracts and warranties, diagnose, and perform minor and routine maintenance/repair in a timely and professional manner.
• Provide ongoing training and leadership to Maintenance staff.
• Experience in a high-rise or mid-rise apartment buildings preferred

Desirable Experience

• Minimum 3-5 years of experience in property maintenance.
• High school diploma or equivalent (BA preferred).
• Excellent verbal and written communication skills.
• Ability to exercise quick and accurate judgment and maintain confidentiality.
• Effective conflict resolution and customer service skills.
• Ability to effectively prioritize numerous requests and incoming information to ensure an appropriate level of response and urgency is given to each.
• Ability to set priorities and multi-task with strong diligence.
• Working knowledge of Yardi or other property management software preferred.
• Current driver's license and proof of automobile insurance.

Employment Benefits

Indigo offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.

• Pay: $28.00-$30.00
• Medical/Dental/Vision
• Medical Flex-spend Account
• Life Insurance
• 401(k) Retirement Savings Plan with Employer match
• Vacation Time
• Sick & Safe Leave
• Paid Holidays
• Numerous, additional employee resource programs

401K, medical, dental, paid vacation, personal, and sick time available after successful completion of introductory period.