Multi-Site Leasing Consultant (Mira & Melody on Main)

Mark Taylor; Tempe (AZ); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Employee rent discounts

Amenities access

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off

Job summary

Mark-Taylor is seeking a Multi-Site Leasing Consultant at Mira & Melody on Main in Tempe & Mesa, AZ. You will greet prospects, conduct informative tours, guide applicants through the application process, and close leases while maintaining exemplary resident relations.

This role emphasizes strong communication, organization, and problem-solving skills with a focus on leasing performance and occupancy growth. Benefits include discounts and medical coverage, with 401(k) matching and paid time off.

Qualifications

• Minimum of one year of sales or customer service experience.
• Multifamily leasing experience preferred.
• Strong relationship-building and communication skills.
• Able to present confidently and manage multiple tasks.

Responsibilities

• Greet prospective and current residents, delivering exceptional experiences.
• Conduct tours and guide applicants through the full application process.
• Close sales and follow up on status of applicants.
• Maintain resident files, process applications and leases accurately.
• Contribute to a world-class community environment and uphold brand standards.

Skills

Sales

Customer service

Communication

Presentation

Problem solving

Organization

Lead management

Time management

Education

Associates degree

Bachelor's degree

Tools

Microsoft Office

Property management software

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Multi-Site Leasing Consultant at Mira & Melody on Main in Tempe & Mesa, AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $19.00/hr - $20.00/hr.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of one year of sales or customer service experience; multifamily leasing experience preferred.
• Strong customer relationship skills with the ability to build rapport, understand needs, and maintain positive resident relationships.
• Excellent verbal, written, and presentation skills.
• Strong problem-solving skills with the ability to independently resolve resident and prospect questions.
• Strong organizational and time management skills with the ability to manage leads, follow-ups, appointments, documentation, and competing priorities.
• Goal-oriented, self-starter work ethic with a focus on driving leasing and occupancy results.
• Ability to deliver exceptional customer service and contribute to resident retention and satisfaction.
• Strong attention to detail with the ability to accurately and timely process applications, leases, move-ins, and other required documentation.
• Ability to maintain a professional community presentation and contribute to overall team and property goals.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite and property management software preferred.
• A basic understanding of written and verbal English.

In This Role You Will

• Serve as the “face” of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.