Multi-Site Leasing Consultant — Elevate Resident Experience

Mark--taylor-Residentia; Mesa (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee rent discounts

Amenities access

Employee appreciation events

Career growth opportunities

401(k) match

Paid time off, holidays, and volunteer

Comprehensive medical, dental, and vis

Job summary

Mark-Taylor in Mesa, AZ is hiring a Leasing Consultant to greet prospective and current residents, conduct informative tours, and guide applicants through the full rental process with a focus on exceptional customer service.

The role requires at least one year in sales or customer service, with multi-family leasing experience preferred. Associates or bachelor’s degree is preferred. Base pay is $19/hour with bonuses and a full benefits package.

Qualifications

• Minimum of one year of sales or customer service experience.
• One year of multi-family Leasing Consultant experience is highly preferred.
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal oriented, self-starter work ethic.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English.

Responsibilities

• Serve as the 'face' of Mark-Taylor—greeting prospective and current residents and delivering an exceptional experience.
• Conduct detailed and informative tours with prospective residents.
• Close the sale by guiding through the full application process and following up on status.
• Create positive experiences for residents through email, phone, and in-person interactions.
• Maintain resident files, process rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience reflecting Mark-Taylor's brand standards.

Skills

Sales & customer service

Conflict resolution

Verbal & written communication

Time management

Self-starter

English proficiency

Education

Associates/Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Mark-Taylor in Mesa, AZ is hiring a Leasing Consultant to greet prospective and current residents, conduct informative tours, and guide applicants through the full rental process with a focus on exceptional customer service.

The role requires at least one year in sales or customer service, with multi-family leasing experience preferred. Associates or bachelor’s degree is preferred. Base pay is $19/hour with bonuses and a full benefits package.