Multi-site Leasing Consultant

I & MJ Gross Company Inc; Murfreesboro (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Vision benefits

Job summary

Gross Residential is seeking a Leasing Professional to present apartments and community amenities across multiple Murfreesboro-area communities. A positive attitude and professional presentation are essential, with training provided for the right candidate.

The role involves travel to different properties and weekend/holiday availability. Ideal candidates bring customer service or hospitality experience, strong PC skills, and excellent communication and organizational abilities to manage

Qualifications

• Experience in customer service or hospitality preferred.
• Proven verbal and written communication skills.
• Strong organizational skills to manage records and schedules.
• Ability to handle objections and resolve issues.

Responsibilities

• Lease vacant apartments to prospective residents.
• Explain community amenities to prospects.
• Respond to phone and email inquiries.
• Compile leasing paperwork accurately.
• Process applications.
• Explain lease terms and addenda to residents.
• Assist with resident relations.
• Coordinate service requests with maintenance.
• Maintain a varied schedule, including weekends/holidays.

Skills

Customer service

Communication skills

Organizational skills

Conflict resolution

Tools

Microsoft Office

Job description

We are searching for a qualified Leasing Professional who has a positive attitude and professional presentation skills to present apartments and community amenities. Previous leasing, sales, hospitality, or customer service experience is desired but will train the right candidate. Additionally, candidates must be organized and possess strong computer skills.

This is a multi-site position that will travel to different apartment communities located throughout the Murfreesboro, TN area.

Duties and Responsibilities:

• Lease vacant apartments to prospective residents by communicating the value of residency


• Provide information to prospective residents about community amenities


• Responds to phone and email inquiries from prospective residents


• Compile leasing paperwork accurately


• Process applications


• Explains lease and all appropriate addenda to new residents


• Assist with resident relations


• Facilitate service request and forward to maintenance staff


• Adheres to a varied work schedule, including weekends and some holidays, as required


• Perform other duties as assigned

Qualifications:

• Demonstrated proficiency in Microsoft Office, including Word, Excel and Outlook


• Customer service skills and conflict resolution skills to overcome objections and resolve issues


• Effective verbal and written communication skills


• Strong organizational skills to maintain records and schedules

Gross Residential is celebrating over 100 years in business. We offer competitive compensation, health, dental, & vision benefits, a supportive work environment with opportunities for professional development.