Multi-Site Leasing Consultant

Employment Enterprises, Inc.; Herndon (VA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Commission

Bonus

Move-In Bonus

Occupancy Bonus

Medical Insurance

Vision Insurance

Dental Insurance

401k Match

Paid Training

Paid Time Off

Holidays

Housing Discount

Job summary

A.J. Dwoskin & Associates, Inc. is a prominent Virginia property manager seeking a Multi-Site Leasing Consultant.

This full-time, on-site role based in Woodbridge, VA with locations in Herndon and Fairfax focuses on apartment leasing, resident retention, and delivering outstanding customer service to residents and prospects. The position requires 1+ year of customer service or sales experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• College degree preferred and demonstrated sales/customer service experience.
• Ability to communicate clearly, both orally and in writing.
• Strong organizational skills and attention to detail.
• Ability to work well in a team and provide excellent customer service.

Responsibilities

• Generate and handle prospective resident leads and follow up promptly.
• Tour properties, qualify applicants, and process leases.
• Maintain accurate records of leads and lease activity.
• Assist with move-ins and resident relations to improve retention.
• Prepare lease documents and move-in packets per policy.

Skills

Customer service

Sales experience

Communication

Teamwork

Education

College degree preferred

Tools

Microsoft Office

Job description

A.J. Dwoskin & Associates, Inc. is a leader in managing commercial and residential properties throughout the Northern Virginia region. They have over 28 properties with a mission to provide exceptional service to their residents, commercial tenants, and support the local communities. As a Multi-Site Leasing Consultant, you would be responsible for apartment leasing and resident retention. Effectively promotes the community to potential residents and closes on the lease. Leasing Consultants will provide the highest level of customer service to both existing tenants and potential new tenants. This full time direct hire position, onsite, based in Woodbridge, Virginia with other locations in Herndon and Fairfax and pays $30 per hour plus commission.

Multi-Site Leasing Consultant Responsibilities:

• Generates and handles prospective resident leads.
• Follows up with all prospective residents via phone, mail, or email daily and as quickly as possible.
• Converting prospective phone, email or text customer leads to scheduled appointments to tour the property.
• Qualifies prospective residents.
• Tours prospective residents and leases apartment homes.
• Assists with prospective resident applications.
• Maintains accurate and detailed records of prospective resident leads by entering applicable information into the computer.
• Prepare all lease documents and prepares move in packet according to policy.
• Aids current residents and updates communication in their resident file daily.
• Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with the maintenance team.
• Orients prospective and current residents to the property.
• Daily walks apartment homes to ensure market readiness and prepare necessary service tickets.
• Daily walks exterior of property and amenities to assist with ensuring property meets Dwoskin curb appeal standards.
• Processes renewal paperwork and ensures documentation is delivered to current residents per expiration schedule.
• Completes weekly leasing reports in an accurate and timely fashion.
• Updates market survey per schedule.
• Stays engaged and maintains current knowledge and any changes of the competing communities by shopping and/or visiting the competition on regular basis.
• Participate in corporate outreach and other marketing programs.
• Enter resident service requests into the computer, conduct follow up and close tickets.
• May be asked to assist with planning and implementing resident activities to increase resident retention.
• Assists with ongoing resident relations throughout the occupant’s tenancy by ensuring requests are responded to promptly and accurately.
• Delivery of notices to resident apartments as needed.
• Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• Perform other duties as assigned.

Multi-Site Leasing Consultant Qualifications:

• College degree preferred.
• One (1) or more years of customer service and sales experience.
• The ability to work with Microsoft Office and exhibit strong attention to detail and organizational skills are important.
• Must demonstrate ability to provide exceptional customer service.
• Demonstrate the ability to successfully work on a team.
• Be able to clearly communicate both orally and in writing.
• Must have superior interpersonal skills, ability to work with diverse personalities, tactful, mature, flexible.
• Must present a professional image.
• Must be resourceful and well organized.

Benefits Offered by A.J Dwoskin & Associates Inc.:

• Commission Potential
• Bonus Potential
• Move In Bonus
• Portfolio Occupancy Bonus
• Survey Reputation Bonus
• Rental Revenue Bonus
• Medical insurance (Up to 65%-79% covered by employer)
• Vision Insurance (Up to 50% covered by employer)
• Dental Insurance (Up to 60% covered by employer)
• Flexible Spending Program
• Life and Accidental Death & Dismemberment Insurance
• Short Term and Long-Term disability
• 401k Employer Match Program
• Employee Assistance Program
• Tuition Reimbursement up to $4,000 per year including certificate programs, workshops, seminars and conferences.
• Paid Training as direct payment of up to $4,000 per year including certificate programs, workshops, seminars and conferences.
• Paid Time Off – Increases with Tenure
• 7.5 Paid Holidays
• Housing Discount for eligible employeesliving onsite at one of our residential properties
• Paid Volunteer Days
• Birthday Leave
• BereavementLeave

Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.

Employment Enterprises, Inc is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109.

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