Multi-Site Janitorial Area Manager

Harvard Maintenance, Inc.; Detroit (MI); On-site; USD 68,000 - 83,000; Full time

Job summary

Harvard Maintenance, Inc. in Detroit seeks an Area Manager to oversee janitorial operations across multiple buildings and ensure client satisfaction and financial performance.

You will lead site supervisors, coordinate staffing and training, conduct inspections, and drive operational improvements to deliver exceptional service. The role requires strong leadership, planning, and communication skills with a focus on growth and client relations.

Qualifications

• Bachelor’s Degree or comparable management experience.
• Minimum of ten (10) years industry experience.
• Working knowledge of MS Office Suite.
• Leadership: Demonstrated ability to lead people and get results through others.
• Planning: Ability to perform short- and long-range planning.
• Excellent interpersonal and communication skills.
• Minimum 3 years of experience managing building services(janitorial).
• Outstanding written and verbal communication skills.
• Must be flexible with hours and schedules.
• Technical knowledge of all aspects of janitorial service delivery.
• Ability to multi-task.

Responsibilities

• Supervise and direct staff activities
• Responsible for P&L activities
• Manage operational policies, objectives and initiatives to ensure cost effectiveness
• Establishes operating policies to mitigate risk
• Provide leadership to develop new customers and maintain existing customer base
• Manage emergency response for all problems
• Create estimates and workload for bids and new job sites
• Travel and manage all aspects in the assigned area/territory
• Monitor and ensure quality control expectations are met
• Supervise cleaners & floor techs
• Maintain payroll records
• Maintain performance documents & disciplinary actions
• Perform quality control to conform to Harvard & customer standards
• Inventory & supply control
• Train new and existing staff on proper cleaning technique

Skills

Leadership

Planning

Communication

Project management

Staff supervision

Multi-tasking

Education

Bachelor’s Degree or comparable management experience

Tools

MS Office Suite

Job description

Harvard Maintenance, Inc. in Detroit seeks an Area Manager to oversee janitorial operations across multiple buildings and ensure client satisfaction and financial performance.

You will lead site supervisors, coordinate staffing and training, conduct inspections, and drive operational improvements to deliver exceptional service. The role requires strong leadership, planning, and communication skills with a focus on growth and client relations.