Multi-Site IT Infrastructure Lead

Eaton Corporation; Waukesha (WI); On-site; USD 97,000 - 143,000; Full time

Benefits offered by this job

Health and Welfare benefits

Retirement benefits

Paid time off programs

Job summary

Eaton Corporation is seeking an Infrastructure Supervisor to manage its Site IT support team in Waukesha, WI. You will oversee IT operations, coordinate escalations, and ensure a high level of service delivery.

This position includes responsibilities such as troubleshooting complex IT issues, managing mobile support, and leading teams across multiple sites. Strong leadership and IT service delivery experience is essential.

If you thrive in a dynamic environment and have a proactive approach to IT management, we want to hear from you.

Qualifications

• Bachelor's degree plus 3 years IT experience or equivalent experience.
• Minimum 5 years of relevant IT service delivery experience.
• Legally authorized to work in the U.S. without company sponsorship.

Responsibilities

• Manage overall operational excellence for Site IT support team.
• Coordinate escalations across global product teams.
• Participate in troubleshooting and resolution of complex IT issues.

Skills

Leadership

Advanced English skills

Problem-solving

Conflict Management

Communication skills

Education

Bachelor’s degree in IT

3-7 years IT experience

Tools

MS Windows Operating Systems

MS Office Suites (PowerPoint, Excel)

Network troubleshooting and maintenance

Job description

Eaton Corporation is seeking an Infrastructure Supervisor to manage its Site IT support team in Waukesha, WI. You will oversee IT operations, coordinate escalations, and ensure a high level of service delivery.

This position includes responsibilities such as troubleshooting complex IT issues, managing mobile support, and leading teams across multiple sites. Strong leadership and IT service delivery experience is essential.

If you thrive in a dynamic environment and have a proactive approach to IT management, we want to hear from you.