Multi-Site Healthcare Operations Leader

University of Vermont Medical Center; South Burlington (VT); On-site; USD 180,000 - 260,000; Full time

Job summary

University of Vermont Medical Center seeks a Health Services Director to oversee the operational performance of multiple sites within the UVM Health Medical Group. The role translates strategy into day-to-day execution, guiding site leaders to deliver reliable, efficient patient care aligned with system priorities.

The role emphasizes actionable metrics, strong leadership, staffing model optimization, and cross-site collaboration to improve access and outcomes.

Qualifications

• Bachelor's degree required in business, healthcare management, or related field.
• Master's degree preferred in business or healthcare administration.
• Minimum 7–10 years of progressive management experience; 3+ years healthcare operations.

Responsibilities

• Ensure consistent execution of workflows, operational standards and patient quality outcomes.
• Coach and hold supervisors and managers accountable for performance.
• Achieve budget, staffing, and productivity targets through active oversight.
• Execute patient access initiatives and operational improvements.
• Use data and rounding to monitor performance and drive action.
• Lead and develop medical group practice leaders across sites.

Skills

Healthcare operations

Budgeting

Staffing management

Change leadership

Data-driven decision making

Communication

Leadership coaching

Education

Bachelor's degree in business administration or related field

Master's degree in Business Administration or Health Care Administration

Job description

University of Vermont Medical Center seeks a Health Services Director to oversee the operational performance of multiple sites within the UVM Health Medical Group. The role translates strategy into day-to-day execution, guiding site leaders to deliver reliable, efficient patient care aligned with system priorities.

The role emphasizes actionable metrics, strong leadership, staffing model optimization, and cross-site collaboration to improve access and outcomes.