Multi-Site File Room Supervisor

Special Service for Groups, Inc.; Los Angeles (CA); On-site; USD 68,000 - 74,000; Full time

Job summary

Special Service for Groups, Inc. is seeking a File Clerk Supervisor to lead and supervise file clerks across HOPICS locations, ensuring records management, confidentiality, audit readiness, and HIPAA/compliance adherence.

The role reports to the Senior Manager for Contracts & Compliance and involves training staff, enforcing policies, and coordinating with security and offsite storage. Ideal candidates hold an Associate degree (Bachelor's preferred) with 2+ years in file/records management,

Qualifications

• Associate degree required; Bachelor's preferred or 3 years records management experience.
• Minimum of two years of file/records management experience, including at least one year in a lead or supervisory capacity.
• Working knowledge of HIPAA, 42 CFR Part 2, and other client confidentiality regulations.
• Demonstrated ability to train, coach, and supervise staff across multiple sites.
• Valid CA Driver License, background check and employment eligibility verification.

Responsibilities

• Supervise and oversee file rooms across all sites.
• Schedule, train, coach, and evaluate File Clerks.
• Ensure file room policy compliance and audit readiness.
• Coordinate with security and offsite storage.
• Review inventory and ensure proper filing and archiving.
• Handle Release of Information requests and confidentiality.

Skills

Supervisory experience

HIPAA knowledge

Records management

Training

CA Driver License

Education

Associate degree

Bachelor's degree preferred

3 years records management experience

Tools

Word

Excel

Access

Google Sheets

EHR systems

Job description

Special Service for Groups, Inc. is seeking a File Clerk Supervisor to lead and supervise file clerks across HOPICS locations, ensuring records management, confidentiality, audit readiness, and HIPAA/compliance adherence.

The role reports to the Senior Manager for Contracts & Compliance and involves training staff, enforcing policies, and coordinating with security and offsite storage. Ideal candidates hold an Associate degree (Bachelor's preferred) with 2+ years in file/records management,