Multi-Site Community Manager - North GA

Vicinia Property Management; Dalton (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Vicinia Property Management in Dalton, GA is seeking a qualified individual for a supervisory position requiring property management experience. The role involves leasing apartments, supervising staff, and ensuring optimal resident satisfaction.

Candidates must possess strong communication, organizational, and leadership abilities, along with a high school diploma or equivalent. Experience in property management and market analysis is preferred, along with familiarity with property management software.

Qualifications

• High school diploma or equivalent is required.
• Minimum one year property management experience required.
• Excellent communication, organizational, and leadership skills necessary.

Responsibilities

• Supervises more than two team members.
• Leases apartments and prepares leasing paperwork.
• Monitors marketing effectiveness and provides suggestions.

Skills

Excellent communication

Organizational skills

Leadership skills

Sales/multi-family leasing

Marketing and budgeting

Computer literacy

Education

High school diploma or equivalent

1+ years in residential property management

Tools

Property management software

Accounting software

Job description

Supervisory Responsibilities

This job supervises more than two team members.

Education and Experience

High school diploma or equivalent is required. A minimum of one year residential property management experience including supervisory responsibilities is required. 2 or more years is preferred. Excellent communication, organizational, and leadership skills necessary. Prefer sales/multi‑family leasing experience and/or hospitality industry and/or product sales. Marketing and budgeting experience preferred. Computer literacy, including experience with computerized property management and/or accounting software desired.

Essential Duties and Responsibilities

• Provides information about the apartments and the communities to the prospective resident and schedules visits to the community. Responsible for leasing apartments at established rental rates as determined by the VP of Operations and noted on the rental price advice.
• Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements, addenda, employment checks, credit checks and leasing move‑in packets).
• Collects security deposits, rent and all other funds associated with resident moves. Safeguards monies received consistent with company policy.
• Monitors the effectiveness of overall marketing efforts and offers input and suggestions to the VP of Operations in regards to promotions, advertisements, etc. Maintains an ad book and demographics. Completes follow‑up thank you notes and call backs with prospects after initial visit in a timely fashion (within 24 hours).
• Strives to continuously meet or exceed resident satisfaction benchmarks.
• Maintains an accurate and in‑depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, market comps, vacancies, apartment availability, lease expirations, square footage, etc.
• Inspects marketing path and all vacant apartments on a regular basis to ensure they are ready to show to prospective residents.
• Ensures all vacant apartments are market‑ready—including painting, carpet cleaning, general repairs, etc.—within 48 hours of becoming vacant.
• Hires, trains, evaluates, and supervises all on‑site employees under the direction of the VP of Operations. Coaches and counsels on‑site employees and conducts annual performance reviews. Handles disciplinary action including terminations with RPM approval.
• Conducts community staff meetings on a regular basis. Attends management meetings when scheduled.
• Develops an integral team that effectively sells the quality and professionalism of the Vicinia Property Management Properties, including courteous attitude when dealing with residents, subordinates, co‑workers, vendors and the general public.
• Responsible for coaching community staff on common on‑site tools.
• Completes competitive surveys on a regular basis. Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.
• Oversees, develops and participates in various leasing training programs to ensure their success.
• Executes/serves notices and demands in accordance with company policy upon resident's delinquent rent or who have breached other terms of their lease.
• Monitors closing ratios for self and leasing associates (where applicable) to ensure requirements are met. Recommends additional training for self‑and/or leasing associates if necessary.
• Reviews all lease renewals and initiates rent/fee changes according to the operating budget, rental price advice, market conditions and/or as directed by VP of Operations.