Multi-Site Community Manager - Atelier & 175 Kent

Equity Residential; New York (NY); On-site; USD 79,000 - 98,000; Full time

Job summary

A leading residential property management company seeks a Multi-Site Community Manager responsible for operations across multiple apartment communities. The role involves managing financial performance, resident satisfaction, and high-performing teams while ensuring adherence to housing laws. Ideal candidates possess property management experience and strong leadership skills.

Benefits

Medical, dental, and vision care

Paid holidays and vacation time

401(k) Retirement Savings Plan

Rent Discounts

Leadership Development

Qualifications

• Experience in Multi-Site/Portfolio property management.
• Experience leading large teams.
• Knowledge of federal and state housing laws.

Responsibilities

• Oversee operations at multiple properties and ensure financial performance.
• Manage and train teams while fostering a positive environment.
• Analyze market conditions and identify areas for improvement.

Skills

Customer service

Sales

Team management

Communication

Education

High School diploma or equivalent

Job description

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver a Winning Performance

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits
  
  

We Care About Your Total Wellbeing

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing programhere.
  
  

What You'll Be Doing

Under the general direction of the Area/Regional Manager, the Multi-Site Community Manager is the senior leader at two or more Equity Residential apartment communities and is accountable for all aspects of the properties operations including the financial performance, resident satisfaction and retention, and managing high-performing teams.

• Monitors and strategizes daily activities to meet short and long term goals including operational and leasing performance, analyzes and responds to changing market conditions and identifies areas for improvement.
• Develops and executes strategic initiatives to drive growth and efficiency while fostering a positive and productive environment for both residents and employees
• Oversees direct sales activities, leasing administration and maintenance initiatives at multiple properties
• Monitors multiple team's performance against property management metrics and individual contributions
• Leading community staff with regular meetings, performance monitoring, and career development guidance
• Partners with the Regional Manager on community capital improvements, repairs, contract developments and negotiations.
• Analyzing property operations, implementing policies for seamless integration, and ensuring operational excellence
• Preparing and managing the community operating budget, overseeing the processing and approval of all invoices and company purchases
• Supporting marketing, pricing efforts, and monitoring sales performance for goal achievement
• Staying informed on community market conditions for strategic decision-making
  
  

What You'll Need To Thrive

• Multi-Site/Portfolio residential or commercial property management experience
• Experience leading and managing large teams
• Customer service and sales experience
• Knowledgeable of federal and state apartment housing laws, banking laws, as well as internal policies, initiatives and systems regarding property management.
• High School diploma or equivalent
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
• Knowledge of federal and state apartment housing laws
• Availability to work a flexible schedule, including weekends; Must be able to respond to emergencies after normal business hours and on weekends.
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
• Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.
  
  

Salary: $79,743,00-$97,463.00

Successful candidates starting pay will be determined based on job-related skills, experience and qualifications.