Community Manager

Equity Residential; New York (NY); On-site; USD 70,000 - 98,000; Full time

Job summary

Equity Residential is seeking a skilled Community Manager to oversee multiple apartment communities in New York. The role includes managing financial performance, enhancing resident satisfaction, and leading teams. This is a full-time position dedicated to fostering a thriving community environment.

Benefits

Medical insurance

Vision insurance

401(k)

Pension plan

Disability insurance

Tuition assistance

Qualifications

• Experience in multi-site or portfolio property management.
• Ability to communicate effectively both orally and in writing.
• Knowledge of federal and state apartment housing laws.

Responsibilities

• Manage operations for multiple residential properties.
• Lead and develop a high-performing team.
• Analyze market conditions and implement strategic initiatives.

Skills

Customer service

Leadership

Sales

Education

High School diploma or equivalent

Tools

Computer literacy

Job description

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This range is provided by Equity Residential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,743.00/yr - $97,463.00/yr

Direct message the job poster from Equity Residential

Executive Leadership | Talent Acquisition & Workforce Solutions |Self-Care Educator for Corporate Wellness |Ph.D., Liberty University | MBA…

Multi-Site Community Manager - Atelier & 175 Kent

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver a Winning Performance:

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

We Care About Your Total Wellbeing:

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Learn more about our Total Wellbeing program here.

What You'll Be Doing:

Under the general direction of the Area/Regional Manager, the Multi-Site Community Manager is the senior leader at two or more Equity Residential apartment communities and is accountable for all aspects of the properties operations including the financial performance, resident satisfaction and retention, and managing high-performing teams.

• Monitors and strategizes daily activities to meet short and long term goals including operational and leasing performance, analyzes and responds to changing market conditions and identifies areas for improvement.
• Develops and executes strategic initiatives to drive growth and efficiency while fostering a positive and productive environment for both residents and employees
• Oversees direct sales activities, leasing administration and maintenance initiatives at multiple properties
• Monitors multiple team's performance against property management metrics and individual contributions
• Leading community staff with regular meetings, performance monitoring, and career development guidance
• Partners with the Regional Manager on community capital improvements, repairs, contract developments and negotiations.
• Analyzing property operations, implementing policies for seamless integration, and ensuring operational excellence
• Preparing and managing the community operating budget, overseeing the processing and approval of all invoices and company purchases
• Supporting marketing, pricing efforts, and monitoring sales performance for goal achievement
• Staying informed on community market conditions for strategic decision-making

What You'll Need To Thrive:

• Multi-Site/Portfolio residential or commercial property management experience
• Experience leading and managing large teams
• Customer service and sales experience
• Knowledgeable of federal and state apartment housing laws, banking laws, as well as internal policies, initiatives and systems regarding property management.
• High School diploma or equivalent
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
• Knowledge of federal and state apartment housing laws
• Availability to work a flexible schedule, including weekends; Must be able to respond to emergencies after normal business hours and on weekends.
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
• Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

Successful candidates starting pay will be determined based on job-related skills, experience and qualifications.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Sales, and Management

Referrals increase your chances of interviewing at Equity Residential by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Pension plan

Disability insurance

Tuition assistance

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