Multi-Site Assistant Property Manager - Simi Valley

CCI; Simi Valley (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

CCI is seeking a detail-oriented Multi-Site Assistant Property Manager to support day-to-day operations across a portfolio of multifamily communities in California. The role emphasizes leasing, collections, and administrative tasks with a focus on resident service.

You will manage property data in Yardi Voyager, assist with move-ins/renewals, and coordinate with on-site teams to reach occupancy and revenue goals. Occasional travel between sites is required.

Qualifications

• 2+ years of property management or related experience.
• Experience in leasing, collections, or administrative operations preferred.
• Proficiency in Yardi Voyager (preferred).
• Strong organizational and time management skills.
• Excellent communication and customer service abilities.
• Ability to multitask and prioritize across multiple properties.
• Reliable transportation and willingness to travel between sites.

Responsibilities

• Support leasing efforts across multiple properties to drive occupancy and revenue.
• Respond to leads, schedule tours, and follow up with prospects in a timely manner.
• Maintain accurate and up-to-date availability and pricing in all systems.
• Assist with rent collection efforts and delinquency follow-up.
• Maintain accurate notes in Yardi regarding all activity.
• Process move-ins, move-outs, renewals, and transfers.
• Provide professional and responsive communication to residents and prospects.
• Support budget tracking and invoice processing as needed.
• Assist with coordination of unit turns and readiness.
• Monitor listings and assist with marketing channels.
• Communicate effectively with on-site teams and leadership.

Skills

Property management

Leasing

Organization

Communication

Time management

Travel between sites

Tools

Yardi Voyager

Job description

About Us

CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management, and development. Our current property portfolio consists of approximately 8,000 apartments and townhomes, with a particular focus on providing affordable housing for seniors and persons with disabilities. We also own and manage a diverse and growing portfolio of real estate assets, including traditional multifamily rentals, office, and light industrial properties.

About Us

CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management, and development. Our current property portfolio consists of approximately 8,000 apartments and townhomes, with a particular focus on providing affordable housing for seniors and persons with disabilities. We also own and manage a diverse and growing portfolio of real estate assets, including traditional multifamily rentals, office, and light industrial properties. CCI employs approximately 400 associates across more than 30 states across the country - and we're growing. As we enter the next phase of our company's growth, we are focused on optimizing our management platform (systems, tools, and processes), better leveraging technology, and maintaining our reputation for excellence in financial stewardship, compliance, and service delivery.

About The Role

The Multi-Site Assistant Property Manager supports the day-to-day operations, leasing execution, and administrative functions across a portfolio of multifamily communities.

This role is responsible for ensuring consistent execution of leasing, collections, resident communication, and system accuracy, while supporting site teams and leadership in achieving occupancy, revenue, and operational goals.

The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage multiple priorities across different locations while maintaining a strong customer service mindset.

Key Responsibilities

Leasing & Lead Management Execution

• Support leasing efforts across multiple properties to drive occupancy and revenue
• Respond to leads, schedule tours, and follow up with prospects in a timely manner
• Ensure consistent execution of lead management and follow-up protocols
• Assist with application processing, approvals, and move-in coordination
• Maintain accurate and up-to-date availability and pricing in all systems

Resident Accounts & Collections

• Assist with rent collection efforts and delinquency follow-up
• Maintain accurate and detailed notes in Yardi regarding all collection activity
• Support preparation and delivery of notices in accordance with company policy and local regulations
• Communicate with residents regarding balances, payment plans, and account status

Administrative & System Management

• Maintain accurate resident and property data within Yardi Voyager
• Process move-ins, move-outs, renewals, and transfers
• Ensure all required documentation is complete, accurate, and properly filed
• Assist with reporting, audits, and compliance documentation
• Support budget tracking and invoice processing as needed

Customer Service & Resident Experience

• Provide professional and responsive communication to residents and prospects
• Address resident inquiries, concerns, and service requests promptly
• Escalate complex issues to the Senior Multi-Site Property Manager as needed
• Support resident retention efforts and renewal outreach

Operational Support

• Assist with coordination of unit turns and readiness
• Support work order follow-up and communication between residents and maintenance teams
• Help ensure properties are clean, presentable, and aligned with company standards
• Participate in site visits and operational audits as needed

Marketing & Outreach Support

• Assist with updating listings on ILS platforms and marketing channels
• Support local outreach efforts, events, and grassroots marketing initiatives
• Monitor listing accuracy, photos, and pricing consistency

Team Support & Communication

• Act as a support resource for on-site teams across multiple locations
• Communicate effectively with leasing, maintenance, and leadership teams
• Assist in implementing operational directives and initiatives
• Maintain flexibility to support multiple sites based on business needs

Skills & Experience

• 2+ years of property management or related experience
• Experience in leasing, collections, or administrative operations preferred
• Proficiency in Yardi Voyager (preferred)
• Strong organizational and time management skills
• Excellent communication and customer service abilities
• Ability to multitask and prioritize across multiple properties
• Reliable transportation and willingness to travel between sites

Success Metrics

• Timely and consistent follow-up on all leads and resident inquiries
• Accurate and compliant Yardi documentation and account management
• Improved delinquency performance and collections support
• Efficient processing of applications, renewals, and move-ins
• Positive resident interactions and service outcomes
• Strong support of site teams and operational consistency