Multi-Shift Operations Manager: Transportation, Wire & CI

Sonepar USA Inc; Charlotte (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional development programs

Opportunity to become a shareholder

Disability insurance

Life insurance for dependents

Job summary

Capital Electric in North Carolina seeks an Operations Manager to lead day-to-day Transportation and Wire operations across multiple shifts, aligning staffing and priorities to meet outbound requirements. The role focuses on standard work, KPI-driven performance, and cross-functional collaboration to improve productivity and service.

You will coach supervisors and frontline teams, champion safety and process improvements, and ensure efficient use of resources while achieving budget and service

Qualifications

• 3-5 years of progressively responsible experience in warehouse, transportation, logistics, distribution, or related operations; supervisory or management experience preferred.
• Experience leading multiple operational functions or shifts is strongly preferred.
• Working knowledge of dispatch, routing, scheduling, fleet or carrier coordination, last‑mile delivery, transportation documentation, service performance, and applicable safety/compliance requirements.
• Demonstrated experience using KPIs, standard work, root‑cause analysis, corrective action, and process‑improvement methods to drive measurable results; Lean or Six Sigma is a plus.
• Proficiency with ERP/WMS/TMS systems, barcode scanning technology, operational reporting, and data analysis; Eclipse experience is a plus.

Responsibilities

• Lead day-to-day Transportation and Wire operations across multiple shifts, aligning staffing, workload, equipment, and priorities with customer and outbound requirements.
• Establish and sustain standard work for wire cutting, quality verification, labeling, reel management, staging, dispatch readiness, and inventory accuracy.
• Manage workload, staffing, productivity, scrap, quality, capacity, and on-time completion using KPIs and clear performance expectations.
• Coordinate material and information flow between Wire, Inventory, Picking, Shipping, Dispatch, Transportation, and branch operations.
• Coordinate large or complex wire orders, staged deliveries, JIT requirements, same-day needs, and other jobs requiring early alignment between Wire and Transportation.
• Oversee transportation execution, including dispatch, route and schedule coordination, manifest closure, transportation documentation, local claims, service exceptions, and last-mile delivery performance.
• Monitor transportation capacity, service, cost, and delivery performance; identify risks early and implement corrective actions before customer commitments are affected.
• Ensure efficient use of labor, equipment, fleet, and operational resources while supporting budget and service objectives.

Skills

Leadership

Logistics management

Safety compliance

Continuous improvement

ERP/WMS/TMS systems

Data analysis

Team coaching

Communication

Tools

Reel Power

Graham International equipment

Job description

Capital Electric in North Carolina seeks an Operations Manager to lead day-to-day Transportation and Wire operations across multiple shifts, aligning staffing and priorities to meet outbound requirements. The role focuses on standard work, KPI-driven performance, and cross-functional collaboration to improve productivity and service.

You will coach supervisors and frontline teams, champion safety and process improvements, and ensure efficient use of resources while achieving budget and service