Multi-Location Self-Storage Customer Service Manager

Public Storage; Thompson's Station (TN); On-site; USD 40,000 - 56,000; Full time

Job summary

Public Storage is seeking Property Managers who work independently across multiple locations, performing inside and outdoor duties to serve our customers. You will assess storage needs, upsell packing supplies, conduct daily inspections to ensure inventory is ready to rent, and manage cash drawers and deposits while keeping accounts current.

A valid driver’s license is required to travel between sites, with mileage reimbursement available.

Qualifications

• Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Skills

Customer service

Sales

Job description

Public Storage is seeking Property Managers who work independently across multiple locations, performing inside and outdoor duties to serve our customers. You will assess storage needs, upsell packing supplies, conduct daily inspections to ensure inventory is ready to rent, and manage cash drawers and deposits while keeping accounts current.

A valid driver’s license is required to travel between sites, with mileage reimbursement available.