Multi-Location Self Storage Customer Service Manager

Public Storage; Coraopolis (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, balancing indoor tasks with outdoor duties. You will assess customer storage needs, upsell packing and moving supplies, and ensure spaces are ready to rent through daily inspections.

Cash handling, payments, and collections are also part of the role, with emphasis on accuracy and customer service. The position requires the ability to lift up to 35 pounds and comfort working outdoors at various sites.

Qualifications

• Experience in customer service centered sales environments such as retail or service industries.
• Ability to lift up to 35 pounds.
• Able to work outdoors and indoors across multiple locations.

Responsibilities

• Work independently at multiple locations, indoors and outdoors.
• Assess customer storage needs and upsell packing and moving supplies.
• Conduct daily inspections of storage units to verify inventory and readiness to rent.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Follow up on payments and make reminder/collection calls when required.

Skills

Customer service

Sales skills

Cash handling

Inventory management

Tools

POS system

Job description

Public Storage is seeking a Property Manager to work across multiple locations, balancing indoor tasks with outdoor duties. You will assess customer storage needs, upsell packing and moving supplies, and ensure spaces are ready to rent through daily inspections.

Cash handling, payments, and collections are also part of the role, with emphasis on accuracy and customer service. The position requires the ability to lift up to 35 pounds and comfort working outdoors at various sites.