Multi-Location Paint Customer Service Specialist

The Sherwin-Williams Company; Daphne (AL); On-site; USD 25,000 - 32,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for stores within a 14 mile radius of Store #2262 in Daphne, AL. The role focuses on assisting wholesale and retail customers, answering product questions, and recommending solutions.

The position emphasizes delivering excellent customer service, meeting sales goals, and staying updated on product features while maintaining store visuals and inventory.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures; suggest ways to improve sales.

Skills

Customer service

Retail sales

Communication

Spanish language

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for stores within a 14 mile radius of Store #2262 in Daphne, AL. The role focuses on assisting wholesale and retail customers, answering product questions, and recommending solutions.

The position emphasizes delivering excellent customer service, meeting sales goals, and staying updated on product features while maintaining store visuals and inventory.