Multi-Line Representative - State Farm Agent Team Member Shelbyville - IN

Beth Prince; Shelbyville (IN); Sur place; USD 32 000 - 50 000; Plein temps

Avantages offerts par ce poste

Opportunity for advancement

Paid time off

401(k) matching

Bonus based on performance

Résumé du poste

Beth Prince State Farm in Shelbyville, IN is seeking a Multiline Representative to join our team. This full-time role focuses on understanding customer needs and offering appropriate insurance solutions across product lines, while building long-term relationships.

You will engage with new and existing customers, explain options clearly, and guide them to the best coverage for their cars, homes, lives and retirement needs. We value communication, reliability, and local community commitment.

Qualifications

• You must be able to communicate effectively in writing and verbally.
• Strong organizational abilities with attention to detail.
• Experience in insurance or customer service preferred. Licenses required or able to obtain.

Responsabilités

• Communicate with customers to understand concerns and provide recommendations with our available product information to complete the solution.
• Assist in developing relationships with new customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Make outbound calls to reach out to prospective customers to provide quotes to help with the solutions they are requesting.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Connaissances

Communication skills

Organization

Time management

Insurance knowledge

Customer service

Licensing

Description du poste

Multi-Line Representative - State Farm Agent Team Member

Full Time in Shelbyville - IN

• Opportunity for advancement
• Paid time off
• 401(k) matching
• Bonus based on performance

You May Be a Great additional to our team as a Multiline Representative at Beth Prince State Farm if

• You’re the person people call first when life goes sideways — calm, steady, listens and ready to help.
• You genuinely care about your family, friends and your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly by learning more and making recommendations. You believe you would be great at working with new customers by showing them that we keep their needs first and why we are a perfect choice to help them protect the people and things that are important to them.
• You listen first, then guide, making customers feel understood while confidently providing the best recommendations to complete the best solution they feel they need. While showing them that our agency will continue to foster a long term, customer caring relationship unlike other companies they have worked with in the past.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address 308 N. Harrison Street Shelbyville, IN 46176

At Beth Prince State Farm, we’re here to help people protect what matters most. We take pride in serving our community with education, communication, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan that provides coverage for their cars, houses, retirement or life, we believe in doing meaningful work that makes a difference to each person we work with. If you're looking to grow your career and income, take time to listen and guide, and be part of a team that strives to do our best every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their concerns and provide recommendations with our available product information to complete the solution.
• Assist in developing relationships with new customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Make outbound calls to reach out to prospective customers to provide quotes to help with the solutions they are requesting.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Being able to communicate effectively in both written emails but verbally as well is a must. You must be comfortable with talking to new people and creating new relationships.
• Strong organizational abilities with attention to detail.
• Comfortable working in a steady-paced environment.
• Prior experience and knowledge of the insurance industry is preferred. A customer service role, business office setting is required.
• Must possess or be able to obtain necessary state insurance licenses.
  

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.