Multi-Line Representative - State Farm Agent Team Member

Kaye-Ann Brown-Barrett - State Farm Agent; Whitehall (Lehigh County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kaye-Ann Brown-Barrett - State Farm Agent in Whitehall, PA is seeking a team member to support customers, develop relationships across product lines, and assist in running daily office operations.

The role emphasizes clear communication, strong organization, and a collaborative, growth-oriented environment within a community-focused agency.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written communication

Verbal communication

Organization

Customer service

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my State Farm agency in 2024 after spending 19 years with Enterprise, where I built a foundation in leadership, customer service, and business growth. Those years taught me the value of teamwork, accountability, and creating a positive experience for every customer- principles that now define my agency. I'm an active member of the local Chamber of Commerce and proud to be part of a community that supports small businesses and local growth. My goal is to build an office that not only serves customers well but also fosters professional and personal development for every team member. I offer PTO, paid holidays, health benefits, licensing reimbursement, and ongoing training and development opportunities. Team members who show initiative and drive will find real opportunities for advancement here. The culture in my office is friendly, collaborative, and rooted in family values. We're a small but growing team of three, and we look for people who are competitive yet supportive- those who bring a strong work ethic, a willingness to help others, and a positive attitude to everything they do.

Location Address

Whitehall, PA 18052

At Kaye-Ann Brown-Barrett - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.