Multi-Line Representative - State Farm Agent Team Member

Amy Kaplan - State Farm Agent; Springtown (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Amy Kaplan - State Farm Agent in Springtown, TX seeks a Multiline Representative who remains calm when life goes sideways, genuinely cares about the community, and builds trusted relationships quickly. You will listen first, then guide customers to clear options that fit their needs.

Responsibilities include talking with customers to understand needs, developing relationships across product lines, supporting daily office tasks, helping with marketing, and keeping accurate records to ensure a

Qualifications

• Clear written and verbal communication skills.
• Strong community-minded attitude.
• Ability to build relationships quickly.
• Excellent listening and guidance skills.
• Organized with attention to detail.
• Experience in customer service or insurance is a plus.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Community focus

Relationship building

Active listening

Organizational skills

Customer service

Job description

You May Be a Great Fit as a Multiline Representative at Amy Kaplan - State Farm Agent if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Springtown, TX 76082

At Amy Kaplan - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.