Multi-Line Representative - State Farm Agent Team Member

Lawrence Biggerstaff - State Farm Agent; United States; On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Licensing and CE paid by Agency

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lawrence Biggerstaff - State Farm Agent in Silverton, OR seeks a Multiline Representative to help protect what matters most. You will listen to clients, propose suitable insurance solutions, and build lasting relationships in a friendly, community-driven office.

We offer licensing and CE support, a collaborative team, and opportunities for growth. If you enjoy helping people and working locally, you’ll fit right in with our team.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective communication

Strong organizational skills

Fast-paced environment

Customer service experience

Job description

Job Description

Job Description

Benefits:

• Licensing and CE paid by Agency
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I became a State Farm agent in 2023, taking over an office that has proudly served the community for more than 35 years. I currently have a team of four, and together we’re focused on building strong relationships with our customers while maintaining a fun, community-oriented environment.

Before opening my agency, I spent 30 years in retail leadership positions, which gave me valuable experience in leadership, customer service, and business management. I was drawn to State Farm for the opportunity to be an entrepreneur—to build my own culture, lead a team, and serve my community in a meaningful way.

I’m a proud graduate of Western Michigan University, where I earned both my undergraduate degree and MBA. I love the city of Silverton and am deeply invested in its growth and success. My agency sponsors many local causes and is an active member of the Chamber of Commerce, with most of our charitable giving focused on supporting local initiatives and events.

I offer my team paid holidays, a health benefit stipend, licensing and continuing education reimbursement, and access to multiple training resources. Our office culture is friendly, community-driven, and team-focused—we work hard, have fun, and take pride in being a trusted neighbor in Silverton.

ROLE DESCRIPTION

You May Be a Great Fit as a Multiline Representative at Lawrence Biggerstaff - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Silverton, OR 97381

At Lawrence Biggerstaff - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.