Multi-Line Representative - State Farm Agent Team Member

James Bowman - State Farm Agent; Airway Heights (WA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

401(k)

Performance bonus

Competitive salary

Dental insurance

Flexible schedule

Job summary

James Bowman - State Farm Agent in Airway Heights, WA is seeking a Multiline Representative to help customers protect what matters most. You will communicate with clients to understand needs, build relationships across product lines, and support daily office operations.

This role rewards collaboration, community involvement, and steady growth. Candidates should have strong communication, organization, and a customer-service background, with the ability to obtain state licenses.

Qualifications

• Excellent written and verbal communication skills.
• Highly organized with attention to detail.
• Able to work in a fast-paced environment.
• Experience in customer service or insurance preferred.
• Must have or obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Customer service experience

Insurance licensing capability

Job description

Benefits:

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:

Our agency has grown from its original location in 2018 to include a second office in 2022, with a team of eight across both locations. Before becoming an agent, I spent 20 years in claims, including five years as a Director of Claims, bringing deep industry experience and leadership into the agency.

I’ve been married for 20 years and have five kids. I love spending time outdoors, especially camping, and have a background in baseball, playing at both Texas Tech and Oregon State.

We’re highly involved in the community, hosting annual petting farms, serving on the Board of Directors for Safety Net (supporting youth aging out of foster care), sponsoring golf tournaments for first responders and military mental health initiatives, and partnering with local elementary schools.

For our team, we offer PTO, paid holidays, 100% employer-paid medical, dental, and vision coverage, cancer care benefits, a 401(k), reimbursement for licensing costs, and ongoing incentive opportunities, all with a strong focus on work-life balance.

Our office culture is family-oriented, hardworking, and fun. We love to win and support each other along the way. We’re looking for someone who is positive, driven, and ready to take ownership of their future - someone willing to work hard, learn, and build a successful career both personally and financially.

You May Be a Great Fit as a Multiline Representative at James Bowman - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Airway Heights, WA 99224-5459

At James Bowman - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.