Multi-Line Representative - State Farm Agent Team Member

Buster Nelson; Fredericksburg (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Buster Nelson - State Farm Agent in Fredericksburg, VA is seeking motivated team players for a customer-focused role supporting daily operations and community outreach.

You will build relationships with clients across multiple product lines, maintain records, and assist in marketing efforts while pursuing required state insurance licenses and a collaborative, family-oriented culture.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organization

Fast-paced environment

Customer service experience

Licenses

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I opened my agency in 1983 after starting my career as a State Farm claims adjuster and spending time in the finance industry. State Farm became my third career stop, and it turned into a lifelong profession. Today, our team includes six members, and we operate with a close-knit, family-style culture built on teamwork and long-term success.

I’m a graduate of Frostburg State University, where I earned a degree in business administration and was inducted into the Basketball Hall of Fame. I remain very involved with the university, serving on the foundation board, alumni board of directors, and the college of business board. I’m also deeply involved in my church, where I serve as Chairman of Trustees, financial officer, and a member of the personnel committee. Over the years, I’ve also had the opportunity to mentor and develop very successful future agents.

Our office culture is built around the idea that talent wins games, but teamwork wins championships. We’re a supportive, family-oriented group that values positivity, hard work, and accountability. We’re looking for motivated, dependable team players who are self-driven, goal-oriented, and ready to contribute to a winning environment.

For our team, we offer a strong benefits package that includes holidays and birthdays off, an attractive PTO plan, maternity leave, Casual Fridays, free snacks and drinks, team outings and dinners, a flex week option, ongoing training and personal development, a Simple IRA, and health benefits. If you’re looking for a place where teamwork matters and your effort is recognized, this could be the right fit for you.

Location Address

Fredericksburg, VA 22408

At Buster Nelson - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.