Multi-Line Representative - State Farm Agent Team Member

Edison Valerio - State Farm Agent; Pasco (WA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Edison Valerio - State Farm Agent is seeking a dedicated team member in Pasco, WA, who will assist customers and support daily office operations. This role involves communicating with clients, building relationships, and participating in marketing initiatives to enhance community awareness. Prior experience in customer service and a strong commitment to helping others are essential.

The ideal candidate will possess effective communication skills, strong organizational abilities, and preferably be bilingual in Spanish. Join our supportive, family-friendly environment focused on integrity and making a difference.

Qualifications

• Effective communication skills are essential for assisting customers.
• Prior experience in customer service is preferred.
• Attention to detail is crucial in maintaining accurate records.

Responsibilities

• Communicate with customers to understand their needs.
• Develop relationships with new and existing customers.
• Support daily office operations and documentation.
• Participate in marketing efforts to promote services.
• Maintain accurate records for a consistent customer experience.
• Collaborate with team members to achieve objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Attention to detail

Ability to work in a fast-paced environment

Bilingual Spanish

Education

High school diploma or equivalent

Insurance license (or ability to obtain)

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

Our agency has been serving the community since 2021 and is built on strong relationships, local involvement, and a genuine passion for helping people. With a close-knit team of four, we focus on creating a supportive, family‑friendly environment where everyone works together to provide excellent service.

Before opening the agency, our agent worked as a bank manager, bringing strong financial knowledge and leadership experience into the insurance industry. With a bachelor’s degree in business and a master’s in leadership, he leads with energy, enthusiasm, and a true commitment to helping both customers and team members succeed.

Community involvement is a big part of who we are. Our agency regularly participates in local outreach and events with the school district, building meaningful connections and giving back whenever possible. We also believe work should be rewarding and enjoyable. Our team enjoys Casual Fridays or sports gear days, coffee runs, and weekly celebrations with appetizers and drinks when goals are met. We offer health, vision and dental benefits after 6 months, support for work‑life balance, and licensing reimbursement to help our team grow professionally.

Our culture is family‑friendly, customer‑focused, and built on commitment and passion. We’re looking for someone who is dedicated, positive, and ready to be part of a supportive team environment. Spanish bilingual skills are a plus. If you’re looking for a place where your energy, service mindset, and teamwork can really make a difference, this could be a great fit for you.

Location Address:

Pasco, WA 99301

At Edison Valerio - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish preferred.