Multi-Line Representative - State Farm Agent Team Member

Marcel Robin - State Farm Agent; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Marcel Robin - State Farm Agent in Queens, NY is seeking a motivated individual to join their team. This role involves engaging with customers to meet their needs, supporting office operations, and collaborating with team members. Candidates should possess strong communication and organizational skills, with customer service experience preferred. The position offers a dynamic work environment with potential for growth. Benefits include competitive salary, 401(k), and health insurance.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation and scheduling.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service

Bilingual Spanish

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

Our agency opened in 2000 and has grown into a high-energy team of eight who are focused on helping customers protect what matters most. Before becoming an agent, I spent years with State Farm starting in 1988 as a Claims Manager, which gave me a strong foundation in customer care, problem-solving, and leadership.

Insurance truly runs in the family. I’m married, my wife is also a State Farm agent, and our son followed the same path and now has his own agency. That shared experience brings a deep understanding of the business and a strong sense of pride in what we do. I’m also active in the community and serve as Chairman of the Jamaica YMCA, where we focus on supporting youth and strengthening local programs.

Our team enjoys free snacks and drinks, and we love celebrating wins together with team dinners at great restaurants and even trips. We also offer a 401(k), health benefits, and a strong emphasis on work-life balance.

Our office has a high-energy, positive culture where teamwork and growth are top priorities. We’re looking for someone with great energy, a positive attitude, and a willingness to learn. If you’re coachable, motivated, and ready to grow in a fast-paced, supportive environment, this could be a place where you can build a strong and rewarding career.

Location Address:

Queens, NY 11434

At Marcel Robin - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish preferred.