Multi-Line Representative - State Farm Agent Team Member

Wallymorgan; New Albany (MS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Flexible schedule

Training & development

Job summary

A local insurance agency is seeking a Multi-Line Representative to assist customers and support daily operations. You will help develop relationships with clients and promote insurance products within the community. The ideal candidate has strong communication skills and organizational abilities, with a preference for prior experience in customer service. This role offers a competitive salary, benefits, and opportunities for career advancement in a supportive team environment.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Strong organizational abilities with attention to detail.
• Effective written and verbal communication skills.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in New Albany - MS

Location Address: New Albany, MS 38652

Benefits

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

I opened my agency in 2017 after a career in medical sales, drawn to the opportunity to build long‑lasting relationships and make a meaningful impact in my community. Our team now includes four team members, and we’ve built an office culture that blends hard work with a friendly, supportive atmosphere. I graduated from the University of Mississippi and am a parent to two kids, which makes work–life balance especially important to me and something I prioritize for my team as well. We stay active in the community throughout the year, participating in a Thanksgiving turkey giveaway along with various events and fundraisers. We offer health benefits, reimbursed licensing costs, and a focus on maintaining a healthy balance between work and home life. When it comes to new team members, we’re looking for someone who is kind, can connect well with different types of people, and brings a strong work ethic to the table. If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $45,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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