Multi-Line Representative - State Farm Agent Team Member

Wally Morgan - State Farm Agent; New Albany (MS); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Training & development

Paid time off

License reimbursement

Bonus based on performance

Job summary

Wally Morgan - State Farm Agent in New Albany, MS, is seeking a dedicated team member to assist with customer needs, relationship development, and office operations. We're looking for someone with strong communication skills and a solid work ethic, ideally with experience in customer service or insurance.

The position offers a supportive work environment with a focus on work-life balance and opportunities for advancement. Join our community-focused team today.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Education

Necessary state insurance licenses

Experience in customer service or business support

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I opened my agency in 2017 after a career in medical sales, drawn to the opportunity to build long‑lasting relationships and make a meaningful impact in my community. Our team now includes four team members, and we’ve built an office culture that blends hard work with a friendly, supportive atmosphere.

I graduated from the University of Mississippi and am a parent to two kids, which makes work–life balance especially important to me and something I prioritize for my team as well. We stay active in the community throughout the year, participating in a Thanksgiving turkey giveaway along with various events and fundraisers.

We offer health benefits, reimbursed licensing costs, and a focus on maintaining a healthy balance between work and home life. When it comes to new team members, we’re looking for someone who is kind, can connect well with different types of people, and brings a strong work ethic to the table.

If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

Location

New Albany, MS 38652

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.