Multi-Line Representative - State Farm Agent Team Member

Carlos Luis - State Farm Agent; Miami (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Carlos Luis - State Farm Agent is looking for a driven team member in Miami, FL. This role involves communicating with customers, supporting daily office operations, and participating in community outreach.

Ideal candidates will have strong communication skills and a detail-oriented mindset, with prior experience in customer service preferred. The agency prides itself on being a competitive, high-energy environment, and offers various benefits, including health insurance and opportunities for advancement.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation and scheduling.
• Participate in marketing efforts to promote community awareness.
• Maintain accurate records for consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Attention to detail

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2000 after working as a State Farm claims representative, bringing firsthand claims experience into agency leadership. I played football at Western Illinois, and that competitive mindset still shows up in how we operate today. Our team includes seven members, and we’ve built a high-energy, results-driven office that takes pride in being one of the top agencies in Dade. I’m also active in the community as President of the Bay of Pigs Museum, reflecting our commitment to staying involved locally. For our team, we offer health benefits and licensing reimbursement, and our office culture is competitive, fast-paced, and people-focused. We’re looking for outgoing, driven team members who thrive in a high-performing environment and want to be part of a team that strives to be the very best.

Location Address: Miami, FL 33155

At Carlos Luis - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.