Multi-Line Representative - State Farm Agent Team Member

Jinisha Patel - State Farm Agent; Cleveland (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Licensing paid

401(k)

Performance bonus

Competitive pay

Flexible schedule

Health insurance

Advancement

Paid time off

Training & development

Job summary

Jinisha Patel - State Farm Agent in Cleveland, OH is seeking a motivated individual to join our team as a customer service and office support professional. You will help develop relationships with customers, present product information, and support daily office operations.

We offer a positive, team-focused culture with licensing support, growth opportunities, and a flexible schedule. Prior experience in customer service or insurance is preferred; licensing may be obtained with agency assistance.

Qualifications

• What candidates must have strong written and verbal communication.
• Good organizational abilities and attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up.
• Participate in marketing efforts to promote community awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Attention to detail

Fast-paced

Customer service

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

I opened my agency in 2013 and currently lead a team of five. Before becoming a State Farm agent, I worked as an accountant before taking a sabbatical and discovering a new passion for insurance. After spending six years as a State Farm team member, I opened my own agency.

Giving back is an important part of our agency. We proudly support foster care programs for children and families, partner with MedWish to help provide medical supplies around the world, and are passionate about making a positive impact in our community.

Our agency offers health benefits, group life insurance, a 401(k), licensing costs paid up front, professional development, growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a successful long-term career.

Our office has a positive, people-focused culture with a long-tenured team that genuinely enjoys working together. I'm looking for someone who is outgoing, self-motivated, and eager to grow. If you enjoy building relationships, have a positive attitude, and want to be part of a supportive team, we'd love to meet you.

Location Address: Cleveland, OH 44144

At Jinisha Patel - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.