Multi-Line Representative - State Farm Agent Team Member

Diana Lockmiller - State Farm Agent; Russellville (AL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Job summary

Diana Lockmiller - State Farm Agent in Russellville, Alabama, is seeking a Multiline Representative to support daily office operations and assist customers across multiple product lines.

This role emphasizes customer communication, building relationships, and helping people through various insurance needs. Ideal candidates should have effective communication skills and a desire to make a positive impact in the community.

Benefits include 401(k) matching, health insurance, and opportunities for advancement.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Experience in customer service or business support is preferred.
• Strong organizational abilities with attention to detail.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with customers across multiple product lines.
• Support daily office operations, including documentation and follow-up.

Skills

Effective communication skills

Organizational abilities

Customer service experience

Ability to work in a fast-paced environment

Education

State insurance licenses

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

You May Be a Great Fit as a Multiline Representative at Diana Lockmiller State Farm if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 15480 Highway 43, Suite H Russellville, AL 35653

At Diana Lockmiller State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.