Multi-Line Representative - State Farm Agent Team Member

Camron Ramirez - State Farm Agent; Lansing (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

Cam Ramirez State Farm is seeking a Multiline Representative to help people protect what matters most. You’ll listen to needs, explain available options across multiple lines, and build trusted relationships in a community-focused office.

This role supports daily office operations, documents activities, and participates in local marketing to raise awareness. If you’re organized, communicate well, thrive in a fast-paced environment, and are licensed or able to obtain state licenses, you’ll fit

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service or office support preferred.
• Must be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced work

Customer service

Job description

You May Be a Great Fit as a Multiline Representative at Cam Ramirez State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 15851 S US Hwy 27 STE 12 Lansing, MI 48906

At Cam Ramirez State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.