Multi-Line Representative - State Farm Agent Team Member

Kelly Anderson - State Farm Agent; Wyoming (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Kelly Anderson - State Farm Agent in Wyoming, MI, is seeking a Multiline Representative to support customers by providing product information and maintaining relationships. The ideal candidate is passionate about community service and possesses effective communication skills.

The role involves assisting with daily office operations and ensuring a consistent customer experience. Candidates with prior customer service or insurance experience may have an advantage. Join us to grow your career while making a meaningful difference!

Qualifications

• Experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Attention to detail

Job description

You May Be a Great Fit as a Multiline Representative at Kelly Anderson, State Farm if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Wyoming, MI 49509

At Kelly Anderson - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.