Multi-Line Representative - State Farm Agent Team Member

Alancox; Killeen (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Alan Cox - State Farm Agent in Killeen, TX seeks a customer-focused professional to join the team. You will communicate with customers, provide product information, and help build lasting relationships within the community.

The role supports daily office operations, marketing efforts, and documentation while maintaining high standards of service. State Farm licensing is required or achievable after onboarding, with growth opportunities in a small, collaborative office.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational abilities and attention to detail.
• Experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across multiple lines of business.
• Support daily office operations including documentation, scheduling, and follow-up.
• Participate in community marketing to raise awareness of services.
• Maintain accurate records to ensure a consistent customer experience.
• Collaborate with team to achieve office objectives.

Skills

Communication

Organization

Fast-paced

Customer service

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2000 and currently lead a small but growing team of two. Before becoming an agent with State Farm, I worked in claims management, which gave me a strong understanding of the customer experience and the importance of doing things the right way.

I’m a graduate of Texas State University (formerly Southwest Texas State University). I have two children and four grandchildren, and family is a big part of my life.

Our culture is close-knit and family-oriented, with a small office environment where everyone works together. We stay involved in the local community and value building connections with the people we serve.

I’m looking for someone who is confident, personable, and enjoys building strong relationships with customers. If you’re someone who values connection, takes pride in your work, and wants to be part of a supportive team, this could be a great fit for you.

Location Address

Killeen, TX 76541

At Alan Cox - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.