Account Representative - State Farm Agent Team Member

Alancox; Killeen (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alancox in Killeen, TX, is seeking an Account Representative for the State Farm Agent Team. In this role, you'll be essential to our daily operations, fostering strong customer relationships and proactively marketing insurance products.

You should be a confident and personable individual who thrives in a close-knit, supportive environment. This position promises opportunities for career growth while positively impacting our community.

Qualifications

• Strong communication skills is essential for interacting with customers.
• Detail-oriented candidates are needed to manage records accurately.
• Previous experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2000 and currently lead a small but growing team of two. Before becoming an agent with State Farm, I worked in claims management, which gave me a strong understanding of the customer experience and the importance of doing things the right way.

I’m a graduate of Texas State University (formerly Southwest Texas State University). I have two children and four grandchildren, and family is a big part of my life.

Our culture is close-knit and family-oriented, with a small office environment where everyone works together. We stay involved in the local community and value building connections with the people we serve.

I’m looking for someone who is confident, personable, and enjoys building strong relationships with customers. If you’re someone who values connection, takes pride in your work, and wants to be part of a supportive team, this could be a great fit for you.

Role Description

As Account Representative - State Farm Agent Team Member for Alan Cox - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.