Multi-Line Representative - State Farm Agent Team Member

Hotspringsheather; Hot Springs (AR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Competitive salary

Dental insurance

Free food & snacks

Job summary

Heather Powell State Farm Agent is seeking a full-time Multiline Representative to assist customers with auto insurance needs, provide clear quotes, and explain coverage options. You will build lasting relationships through exceptional service, follow up with prospects, and identify opportunities to help clients with additional insurance and financial needs.

Training is available for the right candidate. Join a team focused on community care and integrity, with opportunities to grow your career

Qualifications

• Clear, friendly communication with customers.
• Strong customer-service mindset and empathy.
• Ability to build trust and long-term relationships with clients.
• Active listening to understand needs and offer options.
• High attention to detail in policy explanations and data.
• Solid organizational skills for multitasking and follow-through.
• Willingness to learn insurance products and processes.

Responsibilities

• Help customers with auto insurance needs.
• Provide quotes and explain coverage options clearly.
• Build lasting relationships with customers through exceptional service.
• Follow up with prospects and existing customers.
• Identify opportunities to help with additional insurance and financial needs.
• Handle customer questions, policy changes, and day-to-day service.

Skills

Excellent communication

Customer service mindset

Relationship building

Active listening

Attention to detail

Organization

Willing to learn

Job description

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Competitive salary
• Dental insurance
• Free food & snacks

You May Be a Great Fit as a Multiline Representative at Heather Powell - State Farm Agent if:

• You're the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You're a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You're motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Hot Springs, AR 71913

At Heather Powell - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

What You’ll Do

• Help customers with their auto insurance needs
• Provide quotes and explain coverage options in a clear, easy-to-understand way
• Build lasting relationships with customers through exceptional service
• Follow up with prospects and existing customers
• Identify opportunities to help customers with additional insurance and financial service needs
• Handle customer questions, policy changes, and day-to-day service needs
• Work collaboratively with our team to create an outstanding customer experience

What We’re Looking For

• Excellent communication and customer service skills
• Positive, professional attitude
• Confident and comfortable talking with people
• Strong attention to detail and follow-through
• Ability to multitask and stay organized
• Someone who is motivated, dependable, and willing to learn
• Previous insurance or sales experience is a plus, but we're willing to train the right person

Why Join Our Team?

At Heather Powell State Farm, we believe work should be more than just a job. We're a team that supports one another, takes care of our customers, celebrates successes, and works hard to make a difference in our community.

This is a full-time position with opportunities to learn, grow, and build a rewarding career.

If you're energetic, personable, and ready to be part of a team that genuinely cares about its customers, we want to hear from you!