Multi-Line Representative - State Farm Agent Team Member

State Farm; Anchorage (AK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Heather Andrus - State Farm Agent in Anchorage, AK, is looking for a dedicated individual to join our team. The role involves communicating with customers, supporting daily operations, and fostering relationships across various product lines.

Ideal candidates should be effective communicators with strong organizational skills and a background in customer service. We value reliability, coachability, and a positive attitude within our team. Join us to help protect what matters most in your community!

Qualifications

• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and scheduling.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records for a consistent customer experience.
• Collaborate with team members to achieve objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Detail-oriented

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I opened my agency in 2016 after working as a State Farm team member, bringing a strong understanding of both the business and the importance of building a supportive team. I was born and raised locally, which makes serving this community especially meaningful. Our office is made up of four team members, and we truly operate like a small family — we get along exceptionally well, support one another, and make time to enjoy working together.

We value work-life balance and cover licensing expenses, and our culture is built on positivity, dependability, and a great attitude. From team lunches to spa days and celebrating wins together, we believe a happy, connected team creates the best environment for success. We’re looking for someone who is coachable, reliable, and eager to be part of a close-knit group where good culture genuinely matters.

Location Address: Anchorage, AK 99501

At Heather Andrus - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.