Multi-Line Representative - State Farm Agent Team Member

Dennis Jones - State Farm Agent; Holland (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Dennis Jones - State Farm Agent in Holland, MI is seeking a Multiline Representative to help customers choose the right insurance and financial products. You will listen to client needs, explain options across multiple lines, and build lasting relationships with the community.

This role emphasizes service excellence, teamwork, and growth within a local office. You’ll support daily operations, marketing efforts, and record-keeping while advancing your state licenses and career in our

Qualifications

• Excellent written and verbal communication.
• Strong organizational skills with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Excellent communication

Relationship-building

Customer service orientation

Insurance knowledge (preferred)

Licensing readiness

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

You May Be a Great Fit as a Multiline Representative at Dennis Jones - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs‑based conversations into confident buying decisions that truly help customers.

Location Address: Holland, MI 49423

At Dennis Jones - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.